Job Description IF YOU ARE HIRED PROVISIONALLY IN THIS TITLE, YOU MUST TAKE AND PASS THE CIVIL SERVICE EXAM, WHEN IT BECOMES AVAILABLE, TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Under supervision of the Renewal Unit Supervisor, with some latitude for independent judgment and decision-making and in accordance with agency policies/procedures and federal/state regulations, reviews eligibility for and recommends renewal of LINC subsidies for program participants. This new organizational area is an integral part of the mayor’s initiative in preventing and addressing homelessness and housing stability in the City of New York. The Homelessness Prevention Administration (HPA) operates the Agency’s Living IN Communities (LINC) program. The goal of this program is to facilitate, coordinate and expedite the rapid transition of homeless families from temporary accommodations into permanent housing, as well as prevent a return to homelessness by providing comprehensive aftercare services. HPA/RAP/LINC Program is recruiting for (2) Benefits Opportunity Specialists to function as RAP/LINC Renewal Worker who will: - Coordinate the annual renewal of LINC subsidies for subsidized tenants from the initial outreach to the final determination and notification of the tenant and landlord; completes or coordinates mailing and all other manners of outreach to landlords and tenants. - Review renewal packets, analyzing the contents for adherence to the LINC renewal guidelines and making preliminary renewal determinations. - Coordinate the renewal re-budgeting process, including document review, budget calculation, tenant notification and subsidy payment adjustments. - Respond to questions from tenants, landlords, aftercare providers, HRA staff, and advocates regarding the LINC program and renewal process in general and regarding specific cases in need of assistance. - Ensure that after care referrals are made when tenants or landlords are in need of assistance with the renewal process. - Enter data regarding outreach, renewal, and outcomes into Agency data systems in a timely and accurate manner. Utilizes multiple Agency and City data systems to retrieve and verify information that is critical to the renewal process. Hours: 9am-5pm Work Location: 109 E 16th Street, New York, NY/ 4 WTC Qualifications 1. A baccalaureate degree from an accredited college; or 2. A four-year high school diploma or its educational equivalent, and two years of full time satisfactory experience in social/human services, call centers, customer service or a related setting performing the following: a) Interviewing, determining eligibility for, and/or providing client benefits and services; or b) Interviewing, determining eligibility for, and/or providing employment planning and counseling services including job development, skill assessment, and employment placement or other economic opportunity programming. c) College credit from an accredited college may be substituted for this experience, on the basis pf 30 semester credits for 6 months of work experience. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.