Our client is seeking a Rapid Diagnostic Technician to join their team in Myrtle Beach, SC. This position is remote offering employees the flexibility to live between Charleston and Myrtle Beach. 
 

Key Accountabilities and Responsibilities

Work independently to prioritize and respond to field calls within sales and product support. Achieve a targeted response time of less than 1 hour through phone, Tether-it, and in-person communication. Prioritize high priority down machine issues as the first line of defense to minimize customer downtime. Collaborate directly with the sales team to ensure customer satisfaction during new machine deliveries. Provide operator training and initial machine setup for new machine deliveries as required.  Conduct diagnostic work to identify and resolve machine issues quickly and efficiently. Repair machine issues as required. Assist other technicians in troubleshooting complex issues to reduce customer downtime and minimize unapplied labor.
Requirements  High school diploma or certification or equivalent work experience.  10 or more years of technical experience with Volvo heavy equipment. Ability to repair, troubleshoot, and service equipment in a field environment.  Skilled in active listening and adapting communication styles. Effective oral and written communication skills that can influence others. Customer-oriented approach, focused on service and building relationships. Ability to multitask and quickly adapt to changes in plans and schedules in a fast-paced work environment. Ability to use computer systems and software including Microsoft products.   

Additional Requirements:

Ability to work overtime as needed. Ability to travel, with only the occasional overnight stay required. Ability to hold a DOT medical card from driving purposes. 

TRS Staffing Solutions are an equal opportunities employer, and we welcome you to provide OFCCP data voluntarily here