Headquartered in Carlsbad, California, and with offices in Boston, Massachusetts, and Dublin, Ireland, Ionis has been at work for more than three decades discovering medical breakthroughs that have redefined life for people with serious diseases. We are pioneers in RNA-targeted medicines, and our platform continues to revolutionize drug discovery and transform lives for patients with unmet needs.  With five currently marketed medicines for serious diseases and an expansive late-stage pipeline, we continue to build upon our groundbreaking innovations in science and technology to provide greater value to patients; and we are well positioned financially to deliver on our strategic goals.

At Ionis, we pride ourselves on cultivating a challenging, motivating and rewarding environment that fosters innovation and scientific excellence. We know our success is a direct result of the exceptional talent and dedication of our employees.

With an unprecedented opportunity to change the course of human health, we look to add diverse individuals, skill sets and perspectives to our exceptional team. We continue to invest time, money, and energy into making our onsite and remote work environments a place where solid and lasting relationships are built and where our culture and employees can thrive.

We are building on our rich history, and believe our greatest achievements are ahead of us.  We invite you to apply and join us if you’re passionate about the opportunity to have meaningful impact on patients in need, our employees, and our organization.  Experience and contribute to our unique culture while you develop and expand your career!

 

RARE DISEASE ACCOUNT SPECIALIST - ATLANTA

 

SUMMARY: 

The Rare Disease Account Specialist is a field-based role responsible for building and managing long-term relationships with physicians and other customers for the accounts in their assigned territory. The Account Specialist will be a hybrid role of providing access support and education to the accounts while also delivering key promotional messages to advocate on behalf of Familial Chylomicronemia Syndrome (FCS) patients. The Account Specialist will represent the organization in the FCS community educating external customers such as physicians, nurses, billing managers, and office staff about the approved indication and clinical information in relation to the FCS disease state and the appropriate use of olezarsen once FDA approved. The Account Specialist role is also responsible for supporting healthcare provider offices with access support in a compliant manner.

RESPONSIBILITIES: 

The Account Specialist will possess a deep understanding of the healthcare market in their respective territory and the FCS community, including the key customers and accounts treating cardiovascular and lipid related diseases. This will include understanding the unique objectives and needs of each customer in their pursuit of improved patient outcomes. The Account Specialist will achieve this by building, maintaining, and leveraging networks and relationships in the local healthcare system to develop and execute effective business plans to meet customer and Ionis goals. The Account Specialist will serve as a cross-functional teammate:  building trust and collaborating with a diverse team of people with deep functional and therapeutic area expertise and engaging effectively and compliantly across the therapeutic field teams to bring a novel treatment to FCS patients, our first wholly owned product launch. All statements regarding the roles and responsibilities of the Account Specialist are dependent upon olezarsen approval.

Customer Engagement and Experience

Educate HCPs and office staff about olezarsen, its brand messages, efficacy, and safety using approved marketing materials and verbiage Educate HCPs and office staff on the olezarsen access process (including high-level steps, payer-specific coverage policies, typical challenges faced, etc.) Use tokenized patient hub data via CRM to provide patient access status updates to customers Raise FCS disease state awareness, educate on diagnostic pathway, and instill an urgency to treat familial chylomicronemia syndrome (FCS) Create positive prescribing and access support experience for HCPs Promote Ionis patient services offerings to encourage customer participation and appropriate program utilization Participate in conferences, congresses, and other scientific meetings to educate HCPs on FCS disease state and treatment

Market Knowledge

Gather insights to profile accounts and provide feedback to field leadership and marketing to inform olezarsen sales & marketing strategy Understand local referral networks, including primary treaters, secondary treaters, and referral patterns for FCS patients Identify, validate, and document potential HCPs treating FCS patients to inform commercial strategy

Account Planning

Execute the brand strategic plans by developing and executing customer focused territory strategic account plans to maximize business opportunities and customer satisfaction Build insight-driven focused tactics by understanding brand requirements & anticipating the current and future needs of our key customers including hospital and office-based Endocrinologists, Cardiologists and other sub-specialties that treat FCS patients Adjust strategies to meet business goals in assigned region through territory strategic insight Develop strategic account plans in conjunction with field and brand leadership to appropriately engage accounts based on customer needs and brand strategic objectives [Before launch only] Create a comprehensive launch day engagement plan with specific strategies and activities [Before launch only] Schedule customer meetings for post-launch and visit accounts based on the territory call plan

Training

Participate in field meetings and training programs to understand olezarsen and brand messaging strategy, familial chylomicronemia syndrome disease state, and customer engagement tactics to effectively engage customers Strengthen knowledge of evolving payer landscape and policies Certify on approved label, compliance training and all applicable customer engagement policies Learn and adhere to the company's mission and vision, policies and procedures, including the Ionis Code of Ethics and Business Conduct.

Teamwork

Collaborate effectively and compliantly with other Account Specialists and other field teams (e.g., Patient Education Managers, Field Medical Directors) Share learnings from customer engagement activities with other field team members and leadership (e.g., national/regional leads, marketing, field ops, analytics) Leverage all available platforms and technology to engage customers through multiple channels and enhance their overall experience Partner on accounts with patients who are seen by multiple specialties in multiple geographies

REQUIREMENTS: 

Bachelor’s Degree with minimum of 12 years of related experience OR Master’s and/or advanced degrees with 8 years of related experience in Pharma sales or FRM roles across the following competencies: Rare diseases and product launches HCP and IDN engagement Cross-functional field team coordination Scaling from one indication to another (especially small prevalence to large prevalence) Customer reimbursement and drug access education and support Master’s and/or advanced degrees (e.g., MBA, PhD, PharmD) preferred Extensive comprehension of the healthcare ecosystem including market access landscape and payer reimbursement policies for rare disease products Analytical skills to build product knowledge competency in pharmaceuticals, competitor products, and relevant disease states Self-driven with the ability to solve a wide array of customer challenges with integrity and in a compliant manner Excellent communications and presentation skills Proven track record for consistently and compliantly meeting or exceeding financial and/or other quantitative and qualitative targets Solid understanding of and adherence to external laws, codes, and company policies that apply to the healthcare industry and proper interaction with healthcare professionals

 

Please visit our website, http://www.ionis.com for more information about Ionis and to apply for this position; reference requisition # IONIS003552

Ionis offers an excellent benefits package! Follow this link for more details: Ionis Benefits

Full Benefits Link: https://www.ionis.com/careers/working-at-ionis/#:~:text=our%20employee%20spotlight-,Benefits,-Employees%20are%20rewarded

The pay scale for this position is $158,098 to $202,800

NO PHONE CALLS PLEASE. PRINCIPALS ONLY.

Ionis Pharmaceuticals, Inc. and all its subsidiaries are proud to be EEO employers.