At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed.  We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

U.S. Bank National Association is seeking the position of Third-Party Monitoring Specialist (TPMS). Based on interagency (OCC, FRB, FDIC) guidance on Third Party Risk Management and in collaboration with other stakeholders, Third Party Risk Management is directly responsible for providing comprehensive risk oversight, governance and continuous improvement of the organizations Third Party Management end-to-end process. Primary activities will include ongoing management (OGM) of Third Party (TP) relationships, ensuring alignment with contractual commitments and performance standards, leading operational governance processes, facilitating key stakeholder engagements, and ensuring compliance with service level objectives/agreements (SLO/SLA) and contractual obligations. The role also involves driving continuous improvement by analyzing performance trends, managing risk, and addressing issues such as IP events and complaints, all while fostering strong, accountable partnerships.

Basic Qualifications
- Bachelor's degree, or equivalent work experience
- Typically, more than five years of applicable experience

Roles and Responsibilities:

Program execution leading to achieving Service Level Objective (SLO) that ensure the client centric model effectively and proactively manages third party risk.Strong partnership and relationship building within RM&C, Operational Risk, Risk & Control Specialist groups, Technology partners and across Business Lines (BL) and BL Chief Risk Officer (CRO) teams to meet business and company objectives through use of Third Parties.Carry out the following responsibilities/duties as a part of day-to-day operations:Primary point of contact for the relationship (internally and externally)Manage the third party relationship on an ongoing basis, including monitoring for changes in performance.Complete OGM in accordance with policy/procedure requirements.Facilitate OGM meetings with all stakeholders Gather and review performance reporting and Quality Assessment & Evaluation (QA&E) evidence.Perform Service Organization Controls (SOC) Complementary User Entity Controls (CUEC) reviews Facilitate completion of OGM Attestations. Create an OGM plan that aligns to contract expectations and is tailored per TP to meet specifics (very minimal generic plans) Review all contracts and pull out any (and all) requirements/expectations/SLA or SLOs Define plan on how to manage the TP to contractual obligations. Hold BL/TP accountable to contractual obligations.Review TP Events for themes/patterns and concerns for more significant events - aligns to DORA requirement to \"adapt and learn\". Third Party Complaint monitoring.Resiliency planningBusiness Directed Population Refresh

Must have Skills / Experience:

Strong relationship building skills and demonstrated success in achieving organizational objectives through partnership and influenceContract OversightHigh level knowledge of Third Party Risk ManagementSelf-starter who can quickly learn on the job in a fast-paced environment and who is comfortable working on several concurrent tasks.Building and maintaining excellent relationships across lines of defense.Very Strong organizational and analytical skills.Excellent presentation, verbal, and written communication skills.Ability to research and manage multiple projects/programs and deadlines simultaneously.Strong proficiency of MS Office suite including Office 365 and associated tools.

Preferred Skills / Experience

Considerable knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of businessConsiderable understanding of the business line’s operations, products/services, systems, and associated risks/controlsApplicable professional certifications

This role is considered hybrid and requires working three days a week from a designated U.S. Bank location, with flexibility on work location for the other two working days.  

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

EEO is the Law

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors. Applicants can learn more about the company’s status as an equal opportunity employer by viewing the federal KNOW YOUR RIGHTS EEO poster.  

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $92,820.00 - $109,200.00 - $120,120.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Job postings typically remain open for approximately 20 days of the posting date listed above, however the job posting may be closed earlier should it be determined the position is no longer required due to business need. Job postings in areas with a high volume of applicants, such as customer service, contact center, and Financial Crimes investigations, remain open for approximately 5 days of the posting listed date.