General Responsibilities:
Billing and collection of all claims

Essential Functions:

1. Daily billing of patient accounts to insurance companies after reviewing the bills for completeness and accuracy. Bills to be mailed or filed electronically within 1 day of creation.
2. Follow-up with insurance companies on payment of outstanding accounts within 14 days of mailing claims and at least every 14 days thereafter.
3. Follow-up with private individuals on payment of outstanding accounts within 30 days of mailing statements and at least every 30 days thereafter.
4. Maintain collection notes in the computer system documenting all billing and collections activity according to policies.
5. Make recommendations to Business Office Managers for accounts to go to outside collections when necessary.
6. Communicate with all outside contacts with a professional and courteous attitude. Provide customer service assistance to all individuals and/or insurance contacts.
7. Refer any problems that cannot be easily resolved or that may be problematic for the company to supervisor.
8. Communicate regularly with Business Office Managers regarding account activity.
9. Receive credit applications from service locations, request credit reports, review credit information obtained, communicate credit decisions to service locations and credit applicants.
10. Ability to work in a cooperative manner with co-workers, managers, clients and prospective clients.
11. Maintain confidentiality of all credit information and patient accounts.
12. Ability to work in a constant state of alertness as to perform the job in a safe manner.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.

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