Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients’ medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we’ve grown to 100+ clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.

Day in the Life of a RCM Supervisor

Responsible for specific team training and development of team members, providing feedback and monitoring.

Prepares reports for various departments pertaining to denials.

Supports leadership in oversight of designated Revenue Cycle Management to ensure all RCM functions are worked within the established timeframes

Ensures that quality of work is maintained, and that compliance policies and procedures are followed through billing operations.

Report audit metrics **list out of metrics** for employees to monitor accuracy and productivity rates

Conduct team meetings to educate on insurance guidelines, claim denials pertaining to departments, and re-training efforts on accounts incorrectly verified, charges non submitted.

Maintain patient confidentiality and function within the guidelines of HIPAA

Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; developing, coordinating, and enforcing systems, policies, procedures, and productivity standards

Provide resolution support and guidance surrounding all billing processes and the performance management of all direct reports.

Other duties assigned ​

Education and Licensure Requirements

2 + years of supervisory experience in similar role.

Healthcare or Revenue Cycle/Billing/Accounts Receivable

ICD 10 and CPT coding

Patient insurance and benefit eligibility

Month-end reporting

Position Benefits

Medical, Dental, and Vision Insurance

PTO

Variety of 401K options including a match program with no vesture period

Annual Continuing Education Allowance (in related field)

Life Insurance

Short/Long Term Disability

Paid maternity/paternity leave

Mental Health Day

Calm subscription for all employees