The hours of this position will range between the hours of 6p-6a (Emergency Department Registration -- Monday-Sunday), 6p-6a (Emergency Department Registration -- Monday-Sunday), and 5:30a-5:30p (Main Registration -- Monday-Friday).  This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals.  Assisting patients with Self-Registration, completing patient registrations, directing patients to appropriate departments, resolving insurance alerts, cleaning/sanitizing registration area and self-registration kiosks

Customer service, insurance experience (preferred), medical office experience (preferred)
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•At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.