Onsite covering both Jackson St MOB at 2901 W. Jackson St. and The Imaging Center at 2598 W White River Blvd, Muncie, IN 

Hours - 8a-4:30 M-F (No weekends)

This position is responsible for the delivery of customer facing services within Revenue Cycle System Services. Responsibilities may include, but are not limited to, scheduling, registration, insurance verification, prior-authorization, financial counseling/individual solutions, cashiering, release of information and customer service. Position adheres to departmental productivity, quality, and service standards in support of operational goals. Position is assigned higher complexity tasks than those expected from RCS-Associate and incumbents are held to higher productivity and quality standards.

Must have:

Requires working knowledge of patient registration.Some scheduling knowledge preferred but not requiredRequires a high level of interpersonal and problem-solving skills.Requires effective written and verbal communication skills.Requires the ability to work within a team and maintain collaborative relationships.Requires the ability to take initiative and meet objectives.

• For those serving as the Individual Solutions Coordinator (ISC), a current Indiana State Navigator's license is required.
• At least one year of experience in hospital or physician Revenue Cycle strongly preferred.
• Requires working knowledge of patient registration and financial clearance.
• Requires a high level of interpersonal and problem solving skills.
• Requires effective written and verbal communication skills.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires the ability to take initiative and meet objectives.