From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:The Rebuild Specialist is responsible for the development of serial number specific rebuild quotes using PSQ, SIS 2.0, SOC, and other tools. This role supports the Rebuild Manager with customizing Certified Rebuild estimates and inspections for our sales teams, building serail number specific quotes, and establishing and maintaining certified rebuild standard jobs.
Primary Responsibilities: Provide accurate serial number specific certified rebuild estimates, quotes, and templates (service segments with parts lists) using SIS2.0, PSQ, SOC, SIMSi, TMI, ERLG, TRG, etc. Perform machine inspections for rebuild opportunities. Maintain machine rebuild “Standard Jobs” database with quotes and estimates. Provide rebuild estimates to PSSR’s within a 48 hour timeframe of request Quote Dealer and CAT Certified rebuilds (components and machine rebuilds) Interface with Parts and Service Operations Management opening rebuild work orders after quotes have been finalized to order parts and plan for the rebuild Maintain high volume/high complexity/low risk price material for PSSR’s Additional Responsibilities: Train persons to use PSQ, Service Link, Special Instructions, Etc. Enrollment and Delivery process with CAT to notify of Rebuild Enrollment and Delivery Tracking new SN’s during rebuild to maintain accurate warranty enrollments Develop and produce Certified Rebuild quotes and Standard Jobs reports, as required Adherence to all Yancey Bros. Co. Safety procedures and standards Other administrative duties as assign by manager Who We Are Looking For:To be successful in this position you should have prior Caterpillar technical experience, be able to provide a superior customer experience, have excellent problem solving skills and be able to work independently. This position will place you in both and office and shop setting.
Education/Experience: High school or equivalent Required Qualifications/Skills: Caterpillar technical experience preferred. Proficient use of Microsoft Excel required Knowledge of all Uptake platforms (PSQ, SIS, Service Link, Sales Link, etc.) preferred. Values:At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else. Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly. Teamwork: We work as one across our organization for the benefit of our customers. Excellence: We strive to be the best, continuously improving our customers’ experience and the solutions we provide. Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.Ideal candidates will demonstrate the following values:
Acting in a safe manner Exhibiting honesty and integrity Acting in a fair and ethical manner Team mentality Delivering quality results Embraces change / improvement Exhibiting superior customer service skills Exhibiting pride and ownership Working with a sense of urgency Exhibiting a winning attitude What We Offer:Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure Competitive Compensation Individual Bonus Opportunities Available 401k Plan Strong Company Match Employee Profit Sharing Financial Wellness Coaching Employee Wellness Program Medical, Vision, Dental Insurance Prescription Drug Coverage Flexible Spending Accounts Short & Long Term Disability Group Life Insurance Personal Time Off Paid Holidays Paid Sick Leave Career Development Tuition Reimbursement Ongoing Training Advancement Opportunities