Connect America and our family of brands, including Lifeline, have helped aging individuals and at-risk populations live safely and independently in their homes for more than 40 years. As North America’s largest independent provider of connected care, we deliver a growing portfolio of innovative technologies that help bridge the gap between healthcare providers, individuals, and their care partners. Our easy-to-use solutions support health and safety in a way that leads to enhanced quality of life, earlier interventions, reduced hospitalizations and peace of mind for an estimated 10 million lives every year. Together, we are enabling independence and redefining the global home healthcare market. 

At Connect America, we treat all our customers and team members ethically and respectfully, creating relationships built on trust. We work as supportive team members, developing customer solutions in a collaborative manner. If you are a dedicated, compassionate team player, come be a part of an organization that makes a positive difference in the lives of those we serve.

Our headquarters is in the city of Woodland Park, CO. Learn more at www.connectamerica.com.

Position Summary

The returns associate serves a critical role in Connect Americas’ day to day business function. The person in this role processes a large quantity of received Medical Alert devices and ensures that the incoming inventory is handled safely and efficiently in a warehouse environment.  New and returned equipment as well as literature and accessories will be received.   Returned equipment will be refurbished.

Responsibilities and Duties

Check received goods for accuracy and ensure that the general incomings and outgoings within a warehouse are handled efficiently. Record receipts within Microsoft Dynamics.Assist in unloading trucks and determining safe ways of stacking and retrieving items in a safe manner Determine storage areas for incoming shipments and allocate appropriate space within the warehouseAssist in physically moving incoming items to designated storage areas Record damaged or defective items and replace them according to company policiesMaintain records of returned devices-process within the systemPerform other assigned duties and tasks necessary.        This may include but is not limited to prepping paperwork and boxes, programming units and shipping orders to clients.

Requirements 

High School diploma or G.E.D. certificate Detail orientedAbility to multi-task, prioritize and manage time while ensuring accuracy of work through attention to detailUnderstand quality standards for work and represents company in a positive lightAbility to work both independently and as part of a teamKnowledge of MS Office Suite, Internet, and web toolsAbility to set goals and meet deadlinesAbility to accept direction, positively respond to urgent task requests, and ability to prioritize multiple projectsMust be able to remain in a standing stationary position for sustained periods of timeMust be able to remain in a sitting stationary position 50%Must be able to regularly position self to lift or package totes or boxes at flow levelMust be able to consistently inspect and prepare small details of company devices, and perform regular repetitive movements of the wrists, hands and fingers

Connect America is a drug-free workplace and an Equal Opportunity Employer.