Property About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! #PGH-BMC Location Description The award-winning, 480-acre Saddlebrook Resort has made a name for itself as a premier meeting and vacation destination, as well as one of the nation’s preeminent athletic training facilities. Purposely planned as a car-free Walking Village, the resort setting allows guests to easily walk everywhere, surrounded by lagoons and cypress trees. Families and groups visiting our upscale hotel near Tampa, Florida, may choose from 495 rooms and suites with a total of 800 bedrooms, clustered around nine serene courtyards complete with gardens, stone benches, stone paver walkways and native Florida landscaping. Exceptional restaurants and lounges, two golf courses, multiple tennis courts and more complete our offerings. Overview Security dispatcher coordinates communication between work or security crews and customers. They dispatch emergency workers or security officers to the location of a call Responsibilities Coordinate expedient response to emergency conditions such as fire, fire or safety hazards and threats to life and/or property in a calm, rational and persuasive manner. Handle undesired conduct and potential violations of hotel policy as warranted for the security and safety of hotel guests, associates, patrons and property. Requires grasping, lifting and or carrying or otherwise moving persons, packages, luggage, wheelchairs and safety equipment using manual dexterity of hands. Watch for suspicious persons entering, exiting, or loitering around building. Promote safe work practices. Answer security telephone and safety hotline calls and respond in a timely manner based on priority. In the case of suspicious behavior report directly, via radio, to the supervisor on duty; report any alarms similarly. Memorize and monitor life safety system installed at property including layout of entire building, alarm pull stations, location of fire extinguisher and sprinklers. Comply with attendance rules and be available to work on a regular basis. Perform any other job related duties as assigned. Qualifications Previous dispatch or security experience preferred. Maintain a professional appearance and manner at all times. Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift with or without reasonable accommodation. Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc. Benefits Exclusive discounts on room rates and experiences at our award-winning hotels Mental wellbeing support for you and your loved ones Comprehensive finance and retirement solutions Performance-based incentives and bonuses Generous paid time off Exciting perks and discounts Professional guidance and support Competitive health insurance plans Pet insurance for your furry companions Skill-enhancing job training Educational opportunities for career growth A strong emphasis on work-life balance