Job Description The primary purpose of this position is to perform duties necessary to the smooth, day-to-day operation of the The Retreat Skilled Nursing reception desk, PRN or as needed. Specific Duties include: + Assemble admissions packets, marketing brochures, information packets, and making sure that stock of all three is maintained + File documents; make and distribute copies; format letters and documents; pepare mail merges for large monthly mailings + Complete credit card reconciliation for assigned departments + Order office supplies for departments, as needed + Answer the telephone and transfer calls to the appropriate department + Maintain day book with necessary information to keep other shifts informed + Monitor emergency intercom system and respond to all emergency calls from residents, as well as fire alarms + Monitor radios Requirements + Graduation from high school or GED preferred + One (1) year of business school or two (2) years experience in a similar position + Experience in office procedures and ability to operate various office equipment, including telephones, required + Knowledge of Office applications and the ability to learn new applications required + Ability to work with the public with an emphasis on interaction with the elderly required + CPR and First Aid certifications