JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

What this job involves –

Provides general office support with a variety of clerical activities and related tasks. The receptionist will be responsible for greeting employees and visitors, answering incoming calls, mail distribution, flow of correspondence, maintain calendars for meetings, as well as additional clerical duties.

Your day to day:

Front Desk Duties:

Greet/host/provide support for guests, visitors and employeesAssist visitors and employees with wayfindingAnswer all in-coming callsSubmit visitor and parking requestsUpdate phone lists, SOPs and other administrative duties as requestedPoint of contact for packages/deliveriesRespond and follow through to requests for information and communicate with all levels of management with minimal supervisionStrong leadership and teamwork with Security vendor personnel that will assist at the reception desk

General Office Duties:

Housekeeping Duties (i.e. pick up and display literature, maintain a welcoming and clean presentation of the Lobby, report any mechanical issues or other issues to the facilities group, etc.)Assist in the resolve of problems associated with all building services including, but not limited to janitorial, mailroom, badging, and conference room/AV Support.Assists with the coordination and scheduling of visitors with the property security deskAssists with the coordination and scheduling of office/building maintenance activities

Mailroom Assistance:

Support onsite mailroom with packages/deliveriesSupport onsite mailroom to prepare postage/labels for mail/UPS/FedEx, courier services, etc.Provide full mailroom coverage when needed

Other:

Any and all other duties and tasks as assigned

Sound like you? To apply you need: 

Education/Training

Minimum Required

High school diploma

Preferred

Some college preferred

Years of Relevant Experience

Minimum Required

One to two years

Preferred

Three years administrative/facilities experience supporting multiple people, preferably in the commercial real estate industryExperience in supporting a front desk that has high security standards and protocols

Skills and Knowledge

Minimum Required

Excellent customer service and relationship building skillsStrong organizational, interpersonal and communication skillsWorking knowledge of Microsoft Word, Excel, Power Point, and Outlook Software

Preferred

Mailroom experience

Other

Minimum Required

Reliable transportation - no onsite parking, but public garages are local (Public Transportation Recommended). Site is located on city bus line, MBTA Green line stop opening at the location in the spring, and walking distance to North StationFull time position on location - no remote work

Physical Work Requirements and Work Conditions

This is largely a sedentary role, however, some mailroom duties are required. This would require the ability to handle packages, deliver mail/packages in multi-floor building, and bend, walk or stand as necessary

Location:

On-site –Cambridge, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

401(k) plan with matching company contributions

Comprehensive Medical, Dental & Vision Care

Paid parental leave at 100% of salary 

Paid Time Off and Company Holidays

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

This position may require you to be fully vaccinated against COVID-19. If required, you’ll be asked to provide proof that you’re fully vaccinated upon your start date. You’re considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. 

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

Accepting applications on an ongoing basis until candidate identified.