Receptionist Job ID 180117 Posted 14-Aug-2024 Service line GWS Segment Role type Full-time Areas of Interest Facilities Management Location(s) London - England - United Kingdom of Great Britain and Northern Ireland Department: Workspace Solutions Reporting to: Facilities Coordinator Location: London **Summary of role:** To support the Facilities Coordinator in the delivery of various office administrative, hospitality, and reception type services within the client’s London premises. **Objectives:** To work within the CBRE company guidelines to provide the client’s internal and external customers with supportive, efficient and professional services at all times. **Job Responsibilities:** + Manage the reception area with a courteous, pleasant and professional presence, greeting and assisting all the staff and visitors + Manage the reception desk and other areas, ensuring that they are maintained in a professional and presentable manner at all times including decorations, lighting, seating, product displays, technical equipment, etc. + Ensuring the top quality of our reception area and office space + Reporting Near Misses + Daily Quality Floor Checks + Displaying signage, as requested and as appropriate + Posters in Washrooms + Provide general safety and security support by managing and processing any requests for access control devices and passes for staff, contractors and visitors. + Ordering & Preparation of C badges for contractors in catering, facilities, & janitorial team + Preparing contractor permits to have works performed, as required + Provide general administrative and logistical support to the Facilities Coordinator and other line managers as necessary + Assisting with daily and weekly audits/ reports + Daily Reception / Collaboration Safety Checks + Weekly Quality Floor Checks + Weekly Unseated Reports + Weekly Visitor Reports + Monthly Bike Audits + Monthly FloorScope Audits + Providing support to the team regarding Weekly On-Boarding of new employees and contractors + Preparation of Event Badges + Verification of identity of TVCs + Weekly Reporting of Checked-In guests & No-Shows to People Ops + Assisting with meeting room requests + Ordering & Distributing of Bike Passes/Tags + Fulfilling client requests via guts tickets + Maintain constructive and positive professional relationships with all other CBRE service delivery staff and their appointed contractors **Candidate Requirements:** + Excellent communication skills with the ability to interact with individuals from a wide variety of social and educational backgrounds + Ability to handle multiple requests and work in a fast paced and often demanding environment + Ability to accurately complete tasks, assignments and responsibilities in a timely manner + Able to function with a high level of initiative and proactivity + Dependable and flexible, able to work independently as well as part of a team + Responsive to customer requests in an empathetic, supportive and productive manner + Posses a high level of IT literacy + Must remain calm, courteous and polite in all circumstances **Additional information** The above details highlight the key aspects of this position but are not intended to be exhaustive. All staff are expected to deal with other contingencies that may arise. All staff are also required to actively support the company with regard to operational, technical and personnel issues. CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)