Mercy Medical Center a member of Trinity Health Of New England is looking for a Receptionist to join our Health Care for the Homeless Team.
Position Purpose:
The Receptionist is responsible providing exceptional customer service to all patients and clients of the medical clinic located at the Friends of the Homeless Shelter on Worthington Street. Performs various clerical and administrative support functions to ensure the efficient and effective operation of the clinic. Greets patients and visitors to ensure proper routing and facilitates patient flow while promoting positive patient satisfaction and positive demeanor. Assists in maintaining patient records, office statistical data and practice performance parameters. The Receptionist completes a variety of clerical and data entry assignments and creates and maintains a professional, caring and customer-oriented environment.
You Will Be Responsible For:
Manage all incoming phone callsPerform scheduling and registrationGreet visitors and facilitates patient flow while promoting a positive patient experienceComplete a variety of clerical and data entry assignments
Minimum Requirements:
High School diploma or equivalent, Associate's preferred1 -2 years' experience in healthcare preferredExcellent computer abilitiesFamiliarity with medical terminologyBilingual / bicultural in Spanish preferredHighlights:
Great benefits effective on First DayFull-Time, 40 hrs. Monday – Friday days 8 – 4:30pmFacility Information
Trinity Health Of New England is an integrated health care delivery system comprised of world-class providers and facilities dedicated to the full spectrum of preventive, acute, and post-acute care, all delivered with the triple aim of better health, better care, and lower costs for our patient populations.
Mercy Medical Center has established itself as one of the leading providers of health care services in Western Massachusetts. Mercy Medical Center is a 182-bed acute care hospital in Springfield. Other facilities include Mercy's Rehabilitation Hospital, a comprehensive hospital-based rehabilitation center on the campus of Mercy Medical Center and Brightside for Families and Children, an outpatient service offering counseling and family support programs
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.