We are currently seeking a Receptionist to work out of our Kitchener office.

The Receptionist is the first point of contact for clients and staff in the Kitchener office. Excellent customer care is paramount. The position requires a high attention to detail, as well as professional phone etiquette and the ability to work under busy schedules.

The Receptionist reports to the Manager, Administrative Services and works closely with all members of the administrative team as well as with staff across the company daily. This position involves regular communication with external contacts such as clients and visitors and internal staff while performing reception duties. Hence, the Receptionist is expected to clearly and effectively communicate in both written and verbal ways.

Responsibility Responsible for the efficient and professional operation of the front reception desk; Answer all telephone inquiries on computer-aided phone system, determine the appropriate internal contact and route calls accordingly; Greet all visitors, sign-in and notify internal contact of visitors according to MTE procedures; Process and sort incoming and outgoing mail for internal or interoffice delivery and complete mail runs as required; Coordinate and process couriers and shipments; Assist with meeting logistics such as booking boardrooms and ordering food; Perform light kitchen duties and other related housekeeping tasks (e.g. maintaining coffee machines, tidying meeting rooms, etc.); Update company listings and directories as required; and Other related duties as assigned. Requirements 2-year Post Secondary Diploma in Administrative Program or related field (Preferred);  Minimum 3 to 5 years of experience; Familiarity with consulting engineer/survey/environmental work an asset; Positive attitude and strong customer service orientation; Strong written and verbal communication and comprehension skills; Strong interpersonal skills involving an ability to problem solve and resolve conflict in varied interactions with external clients and internal staff; Ability to take initiative and to multi-task in a fast-paced environment characterized by changing priorities while attending to details; Familiar with general office equipment including multi-line phone systems, photocopiers, binding machines, etc; and Strong familiarity with Microsoft Office applications (Word, PowerPoint, Excel and Outlook) and ability to learn new computer programs/software.

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At MTE, we’re all about people. Creating connections, fostering relationships and pushing collaboration. Do you think you have what it takes to become one of us? Please apply with your resume and cover letter using the form below.

We thank all applicants; however, only those selected for an interview will be contacted. No agencies, please. Have more questions about our hiring process? Check out our FAQ to learn more.

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MTE Consultants will accommodate the needs of all applicants under the AODA legislation in all parts of the hiring process including recruitment. Should accommodation be required, please notify our Human Resources department at careers@mte85.com.

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