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Receives client families and visitors at the front desk by greeting, welcoming, directing and announcing them courteously and appropriately. Answers, screens, and routes incoming phone calls plus other general office support duties.

JOB RESPONSIBILITIES

Greets guests and visitors, offering assistance when entering the buildingNotifies staff members when appointments arrive and escorts guests to appropriate roomAnswers routine questions associated with services, products, location directions, etc.Immediately notifies and involves management with customer service and security issuesReceives deceased belongings from family and follows chain of custody procedures Answers, screens, and routes incoming calls to appropriate staff members Maintains a comfortable environment for clients, providing beverages and other amenities for families as needed.  May make coffee. Maintains guest-waiting area, disposing of trash, replacing tissues, and general straightening of furnitureReceives incoming mail and packages Maintains organized and current electronic and paper files and records, such as deeds and trust filesMay perform light typing, proofreading, data entry or printing

Postal Code: 02660

Category (Portal Searching): Administration and Clerical

Job Location: US-MA - South Dennis