Job Summary

As the first point of contact for our company, the Receptionist will play a crucial role in creating a positive and welcoming experience for clients, visitors, and employees. This position involves a combination of front desk management, phone system operation, and administrative support. The ideal candidate is organized, professional, and has excellent communication skills.

Essential Functions 

Greet and welcome visitors with a friendly and professional demeanorMaintain a clean and organized reception areaAnswer, screen, and direct incoming calls promptly and courteouslyAssist visitors with inquiries, provide information, and direct them to the appropriate contactsSchedule appointments and maintain calendars for meetings, events, and conference roomsAssist with general administrative tasks, including data entry and mail handling/distributionAddress customer inquiries and concerns to ensure a positive experienceCollaborate with IT and HR functions for new-hire onboarding as neededAssist with other general administrative duties as needed

 

Knowledge, Skills, and Abilities

Excellent communication skills, both verbal and writtenStrong organizational and multitasking abilitiesCustomer-focused attitude with a commitment to delivering exceptional service.Proficiency in using office equipment and basic software applications.Professional appearance and demeanorPrevious experience in a receptionist or customer service role preferred.

Supervisory Responsibilities (Edit the below if need be.)

This position has no supervisory responsibilities. 

Work Environment and Physical Demands (Edit the below if need be.)

In office environmentProlonged periods sitting at a desk and working on a computer.Must be able to lift up to 15 pounds at times.

Travel

This job requires no planned business travel.

Education and Experience

High School graduation or equivalent is required.Experience in technology platforms, especially in Microsoft Office.

Disclaimer

Benefits:

Continuous training and development programWe offer a full benefits package including health, dental, vision, supplement insurance plans and a 401K with company match.The company benefits include life insurance, short and long-term disability.My Personal Health Assistant program for a healthier you.

Disclaimer 

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Equal is Greater

At DuraServ, Inclusion and Diversity are more than just words for us as our teams have a positive impact on our employees, customers, and community stakeholders from every background.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity. DuraServ is proud to be an equal opportunity workplace.

DuraServ is an equal opportunity employer and values diversity. All employment is decided based on qualifications, merit, and business needs.