Receptionist Req #: 0000180178
Category: Clerical / Administrative Support
Status: Full-Time
Shift: Day
Facility: RWJ Somerset
Department: Cancer Ctr-Admin
Location: RWJUH Somerset, 110 Rehill Ave, Somerville, NJ 08876

Job Overview:

The Receptionist is the first face customers interact with upon entering the building. Must possess exceptional customer service skills.

Qualifications:

Required:

Must demonstrate exceptional customer service skills, especially communication skillsMust be able to read, write and speak and understand the English languageMust demonstrate the ability to multitask and prioritize customer s needsFamiliarity with computers and their functionsMust be able to demonstrate impeccable follow-through

Scheduling Requirements:

Day ShiftMon- Fri-6 :30am to 3pmFull-Time

Essential Functions:

Greet all patients and visitorsProduce Fast Pass for all visitor/vendors/patientsSchedule Uber Health transportation for patientsProvide patient comfort and emotional supportAbility to use Martii phone to assist patients who do not speak EnglishAssist patients to their destination as warranted,This may require wheelchair, oxygen, walkersAssist waiting patients with requestsPromptly report any patient dissatisfaction issues to direct supervisorAnswers Lobby phones in a timely manner and transfer calls to appropriate officesWorks collaboratively with Cancer Center Administration in managing throughput in the lobby and assisting with meeting room reservations

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits and Perks:

At RWJBarnabas Health, our market-competitive Total Rewards package provides comprehensive benefits and resources to support our employees physical, emotional, social, and financial health.

Paid Time Off (PTO)Medical and Prescription Drug InsuranceDental and Vision InsuranceRetirement PlansShort & Long Term DisabilityLife & Accidental Death InsuranceTuition ReimbursementHealth Care/Dependent Care Flexible Spending AccountsWellness ProgramsVoluntary Benefits (e.g., Pet Insurance)Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Choosing RWJBarnabas Health!

RWJBarnabas Health is the premier health care destination providing patient-centered, high-quality academic medicine in a compassionate and equitable manner, while delivering a best-in-class work experience to every member of the team. We honor and appreciate the privilege of creating and sustaining healthier communities, one person and one community at a time. As the leading academic health system in New Jersey, we advance innovative strategies in high-quality patient care, education, and research to address both the clinical and social determinants of health.

RWJBarnabas Health aims to truly make a unique impact in local communities throughout New Jersey. From vastly improving the health of local residents to creating educational and career opportunities, this combination greatly benefits the state. We understand the growing and evolving needs of residents in New Jersey whether that be enhancing the coordination for treating complex health conditions or improving community health through local programs and education.

RWJBarnabas Health is an Equal Opportunity Employer