Receptionist Austin,Texas,United States Corporate Functions In RE&D, we don’t sit back and let things happen, we make things happen, and we do this in service to all Apple employees and customers. Our team is a diverse and nimble group that manages Apple’s corporate and retail workplaces and workplace services. We develop and manage Apple’s global real estate portfolio, lead all related capital construction projects, provide outstanding facilities and site services, develop and lead sustainability initiatives to reduce the environmental impact of all Apple facilities, including commute and renewable energy programs, and do everything we can to ensure the health and safety of all Apple personnel, facilities, and customers in our facilities around the world. Our Reception Services team provides superior customer service by greeting and connecting guests with their host, acting as a central information resource for team members, and ensuring the experience at our campus is a pleasant one. We are seeking an experienced and highly-motivated professional with outstanding work ethic to join our team as a Receptionist to provide unmatched customer service to our guests and employees, and assist with administrative tasks. **Description** The Receptionist will be responsible for providing excellent customer service and acting as first-level support for providing information and resources to employees, vendors, and guests. They will greet and connect guests with their host, issue temporary badges, direct employees to conference rooms, answer general email inquiries, and build cross-functional relationships among departments in the building. They will also support administrative tasks, maintain general security awareness, and ensure common areas are well-maintained by submitting tickets as necessary to ensure compliance with current standards. Additional tasks may be assigned. The role will report to the Administrative Services Manager. **Minimum Qualifications** + 3+ years of related experience + Background in customer service + Proficiency with iOS and macOS based systems + Strong attention to detail + Skilled in time management and task prioritization + Highly collaborative **Key Qualifications** **Preferred Qualifications** + Unsurpassed customer focus, with a positive “can-do” attitude + Excellent written and interpersonal communication skills + Ability to quickly grasp new technology workflows + Successful in managing multiple priorities and people concurrently in a results-driven environment + Skilled in maintaining professional composure when managing issues that arise with employees, guests, and team members + Ability to handle conflict appropriately; knows when to escalate issues upward and when to apply common sense + Thinks critically and creatively about how to regularly improve process and operations + Excellent problem-solving, organizational, and reporting skills + Ability to communicate with all levels of an organization + Establishes and maintains positive relationships while working in a highly-collaborative team environment + Understands the importance of feedback and maintains the ability to provide and receive feedback as necessary + Works autonomously while troubleshooting issues that arise + Self-starter with the ability to complete tasks and projects on time **Education & Experience** **Additional Requirements** + Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.Learn more about your EEO rights as an applicant. (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12ScreenRdr.pdf) **Apple Footer** Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) . Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) . Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) . Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) . Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .