Description We are offering a long-term contract employment opportunity for a Receptionist in Batavia, New York. This role is primarily focused on providing excellent customer service, managing client communication, and maintaining accurate records in the industry. Responsibilities: • Provide excellent customer service by answering incoming calls and handling client inquiries. • Contact clients to collect their tax documents upon completion. • Assist clients at the service window, providing them with their packets and ensuring a smooth service experience. • Scan client driver's licenses during pick-up for record-keeping purposes. • Reach out to clients to gather any missing information necessary for their files. • Electronically file all returns, ensuring they are correctly routed and securely stored. • Handle physical files as needed, which includes organizing and retrieving client files. • Assemble packets as part of the client service process, this may involve periods of standing. • Perform basic technical tasks such as opening emails, scanning documents, and making copies. • Apply clerical skills to ensure smooth operation of the reception area. Requirements • Demonstrable experience in clerical duties is a must for the role. • Candidate should have proficiency in handling switchboards, preferably with 1-10 lines. • Proficiency in email archiving is also required for the role. • Excellent communication skills are mandatory. • The applicant must be adept at multitasking. • The potential candidate should have good interpersonal skills to interact with clients and colleagues. • Proficiency in Microsoft Office Suite and other receptionist tools is expected. • The candidate should have problem-solving skills to handle any issues that might arise. • Time management skills are crucial for managing various tasks efficiently. • The ability to maintain a high level of professionalism and confidentiality is required. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .