Description We are offering a contract to hire employment opportunity for a Receptionist in the manufacturing industry, based in Cleveland, Ohio. In this role, you will be expected to provide both administrative and sales support, handle non-routine correspondence, and manage sensitive information. You will serve as the first point of contact for external callers and visitors, as well as liaise with various levels of the organization. Responsibilities • Administer all incoming calls professionally and ensure they are redirected as necessary • Provide callers with relevant company information such as address, directions, fax numbers, and website details • Establish and maintain relationships with customers to provide a positive experience and ensure support • Handle advanced sales order entry through customer portals and communicate with Operations as required • Welcome and direct visitors appropriately • Act as a liaison between Outside Sales, Inside Sales, and Operations Manager to expedite orders and meet delivery dates • Perform related clerical duties such as photocopying, faxing, filing, and collating • Carry out other assigned duties as necessary. Requirements • Proficiency in answering multi-line phone system • Demonstrated experience in customer service • Capability for efficient data entry • Ability to manage detail oriented email correspondence • Excellent interpersonal skills • Proficiency in Microsoft Excel • Experience with Microsoft Outlook • Skilled in using Microsoft Word • Ability to organize files systematically • Experience in scheduling appointments TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .