JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

We are looking for a Receptionist for our Integrated Facilities Management business line.

Location: SAP CR, Brno, Czech Republic

Role Purpose

We currently have an exciting opportunity for a Receptionist. The successful candidate will get the opportunity to meet a variety of people and gain experience in a professional environment, affording them the opportunity to hone and develop their skills in facilities management.

What this job involves

Greet and welcome guests as soon as they arrive at the officeNotify company personnel of visitor arrivalSupport for colleagues and other departmentsAnswer, screen and forward incoming phone callsEnsure reception area is tidy and presentable, with all necessary stationery and materialReceive, sort and distribute daily mail/deliveriesMaintain office security by following safety procedures and controlling access via the reception desk (issue employee, visitor, contractor badges)Order front office suppliesPrepare meeting roomsProvide front of house and reception services for the client directly.Handling the client’s reception duties with care, commitment and always in a courteous manner.Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support to the JLL clientsTelephone enquiries (internal & external)Distributing calls throughout the building, taking messages if necessary and e-mail relevant individuals without delayHandle couriers and post deliveries and collectionsKeep reception area neat and tidyCheck e-mails react accordinglyBook taxis in line with the client’s policy and proceduresEnsure all activities are carried out are in accordance with Health and Safety policiesManage client requests via the ticket’s system in placeSupport with eventsNote in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception

Specific Duties not covered above:

Ordering couriersRegister incoming packages at the courier and in the local registry booklet / tablet, then send an email to the recipient employeeIssuance of packages and lettersKeeping outgoing and incoming mail in a spreadsheet (excel)Check the list returned from the post officePreparing invoices for sendingReceipt, handling, registration and storage of office suppliesOffice supplies warehouse managementCreating a badge for guests, registering and accompanying them on arrival (if necessary)Booking of meeting roomsConfidential document container replacingOrder paper and envelopes to copy roomsReplacement of flipchart paper, whiteboard, felt-tip pen, clearing of whiteboard in the meeting rooms

Sound like you? To apply you need to be able to demonstrate the following skills and experience:

Excellent communication skillsAbility to interact with all members within the company & handle a busy telephone and customer facing reception deskAbility to handle multiple requests and work in a fast-paced office environmentAbility to accurately complete tasks assignments & responsibilities in timely mannerResponsive to customer requests in an empathetic, supportive and productive mannerMust remain calm, courteous and polite in all circumstancesPossess a good level of IT literacyBasic technical knowledge / understandingAdvanced in both Czech and EnglishDemonstrate a high level of initiative and be proactiveMust be flexible in hours

What you can expect from us

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate. You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits like life insurance, private medical care, or multisport card and comprehensive salary.

Location:

On-site –Brno, CZE

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.