Description & Requirements Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.

We are seeking a receptionist to assist with inquiries and visitor management, ensuring a professional, customer-oriented, and safe front desk experience that aligns with our service standards. The role also involves supporting facility management, maintenance, and the coordination of conference and meeting room services.

Key Responsibilities:

Respond to inbound inquiries via email and telephone with professionalism and friendliness.

Stay informed about daily facility activities to provide an efficient welcome.

Greet staff and visitors warmly and professionally.

Manage incoming and outgoing mail, parcels, and deliveries.

Adhere to health, safety, and food hygiene protocols.

Input and manage room bookings in the booking system, keeping data current.

 

Travel booking

Collaborate with the Facilities Team to prepare and equip meeting rooms.

Assist with minor facility management tasks such as weekly fire alarm tests, waste disposal, and cleaning services.

Handle basic facility maintenance requests as directed by site management.

Support health and safety checks and record updates as needed.

Brief contractors on site, providing necessary health and safety information.

 

Event planning such as Christmas and summer parties.

Participate actively in team meetings.

Enhance personal knowledge while supporting the Facilities, Front of House, and Learning and Development teams.

Propose improvements to processes and systems for greater efficiency.

Comply with Data Protection laws and prioritize data quality.

 

Data processing

 

General Office Administration

 

Skills, Competencies and Knowledge

Excellent office-based communications skills including phone, email, letter writing and note-taking, and be able to communicate effectively in a clear and concise mannerA capacity to deliver on results within timeframesExcellent Customer Services skillsTake direction/follow instructionsOrganise and prioritise work effectivelyAbility to work with little supervision and have a respect for confidentialityManufacturing Background

 

 

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.