Description We are offering a permanent employment opportunity for a Receptionist in Palo Alto, California. This role is primarily focused on managing a multi-line phone system, providing excellent customer service, and carrying out data entry duties. It is an ideal position for someone with strong interpersonal skills and proficiency in Microsoft Office Suite. Responsibilities: • Operate a multi-line phone system effectively, ensuring all calls are attended to promptly and directed to the correct department or individual. • Handle customer inquiries and complaints in a detail oriented manner, maintaining a high level of customer satisfaction. • Carry out data entry tasks efficiently, ensuring all customer records are accurate and up to date. • Manage email correspondence, responding to emails in a timely and detail oriented manner. • Utilize Microsoft Excel, Outlook, and Word to complete tasks and manage customer records. • Organize files and documents systematically, ensuring easy retrieval when needed. • Schedule appointments accurately, avoiding double bookings and ensuring all parties are informed of changes in a timely manner. Requirements • Minimum of 1 year experience in a similar role or relevant field • Proficient in answering and managing a multi-line phone system • Strong customer service skills with a focus on providing excellent customer experience • Experience in data entry with high level of accuracy and attention to detail • Ability to manage email correspondence in a detail oriented and timely manner • Excellent interpersonal skills and ability to work well with all levels of internal management and staff, as well as outside clients and vendors • Proficiency in Microsoft Excel, Microsoft Outlook, and Microsoft Word • Experience in organizing files, both digital and physical, in a systematic and accessible manner • Ability to schedule appointments and manage calendars effectively and efficiently. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .