Description We are in search of a Receptionist to become an integral part of our team in the Financial Services sector, based in Tucson, Arizona. In this role, you will be entrusted with the task of managing customer interactions, maintaining meticulous customer records, and addressing customer inquiries. You will also be responsible for overseeing customer accounts and taking necessary actions. Responsibilities: • Efficiently handle incoming calls through the switchboard • Deliver excellent customer service by addressing and resolving customer inquiries promptly • Process and validate customer information to maintain accurate records • Monitor customer accounts regularly and take necessary actions when required • Ensure the smooth functioning of the reception area and related operations • Maintain confidentiality of customer data as per company policies and industry regulations • Collaborate with other team members to ensure seamless customer service • Manage the switchboard, handling between 1 to 10 lines simultaneously, efficiently routing calls as necessary • Assist in other administrative tasks as needed. Requirements • Possess excellent communication and interpersonal skills • Have hands-on experience with office equipment, including but not limited to fax machines and printers • Previous experience in the Financial Services industry is highly desirable • Proficiency in Microsoft Office Suite, especially Excel and Word • Experience with administrative and clerical procedures • Able to handle sensitive, confidential information • Strong customer service skills • Ability to multitask and prioritize tasks • Excellent time management skills • Well-organized, detail-oriented, ability to multi-task with great follow-up skills • Strong written and verbal communication skills • Experience in operating switchboards, specifically handling 1 - 10 lines. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .