Receptionist Location:Los Angeles, CA Job ID:3172 Salary:$17.25 - $18.16 Per Hour Area of Interest:Administration Division:Adult Services Shift Type:Day About Us: VOALA Helping Our Most Vulnerable Change Their Life Stories Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans- services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more atwww.voala.org. PAY RATE:$17.25 - $18.16 Per Hour BENEFITS:VOALA offers competitive medical, dental, vision and retirement benefits. JOB SUMMARY AND PURPOSE The Clerical assistant provides general and specific clerical support to the departments to which they are assigned in order to maintain an efficient office environment. DUTIES AND RESPONSIBILITIES + Answers telephone, e-mails, and replies to questions accordingly. + Maintains informational and/or operational documents. + Establishes and maintains cooperative and harmonious working relationships with program staff, workers, families of clients, business agencies, office vendors, and general public. + Assists with filing and administrative tasks. + Other duties as assigned. Qualifications REQUIREMENTS: + Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications EDUCATION: + High school diploma (or GED / High School Equivalence Certificate). EXPERIENCE: + General office, administration and/or clerical experience. PREFERRED QUALIFICATIONS: + Working towards an Associate or Bachelor-s Degree in Business Administration, Management, or related field. + 6 months of general office, administration and/or clerical experience or in a course of study that requires attention to detail. + Bilingual in English and Spanish (Written and verbal). + Knowledge of office procedures. + Ability to accurately and effectively compose correspondence and reports. Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form 1-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (OHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.