Receptionist **Sedona Staffing Services** 0 Positions ID: 44058479 Posted On 02/24/2025 **Job Overview** RECEPTIONIST: HOURS: OPENING AND MID-SHIFT UP TO 35 HOURS LOCATION: DUBUQUE, IA WAGE: $13/HOUR The Receptionist is responsible for managing customer service and administrative duties, including answering phone calls, booking appointments, handling inquiries, and ensuring the salon’s day-to-day operations run smoothly. The receptionist is also responsible for maintaining a welcoming atmosphere for clients and supporting the salon team. Key Responsibilities: 1. Customer Service: 2. Greet clients upon arrival, provide excellent customer service, and ensure they feel welcome. 3. Address client inquiries and assist with product and service information. 4. Help clients with scheduling, rescheduling, or canceling appointments. 5. Manage waiting times and keep clients informed about any delays. 6. Appointment Management: 7. Answer phone calls and emails to book, modify, or cancel appointments. 8. Maintain an organized appointment calendar, ensuring all booking details are accurate. 9. Confirm appointments with clients ahead of time, reducing no-shows. 10. Assist in managing stylist or beautician schedules. 11. Administrative Tasks: 12. Handle payments, process transactions, and manage point-of-sale (POS) system. 13. Maintain records of client visits, preferences, and special requests. 14. Prepare and organize client forms, service logs, and other necessary documents. 15. Ensure cleanliness and orderliness of the reception area. 16. Support for Salon Team: 17. Provide general administrative support to stylists, colorists, and salon management. 18. Ensure necessary supplies and equipment are stocked and ready for use. 19. Assist with inventory management, restocking products when needed. 20. Marketing & Promotion: 21. Help promote salon services and products to clients. 22. Encourage clients to book future appointments or sign up for loyalty programs. 23. Assist in distributing promotional materials or managing social media campaigns. Skills & Qualifications: + Communication Skills: Must have excellent verbal communication skills to interact with clients, staff, and vendors. + Organizational Skills: Ability to multitask, prioritize, and manage time effectively in a busy environment. + Customer Service: Strong customer service skills with a friendly, approachable attitude. + Technical Skills: Proficiency with booking systems, POS systems, and basic computer programs (e.g., Microsoft Office, email, etc.). + Detail-Oriented: Accuracy in handling appointments, payments, and client records. + Experience: Previous experience in a customer service or administrative role (preferably in the beauty or salon industry) is a plus. Physical Requirements: + Ability to stand for long periods. + Ability to lift and carry light supplies and materials. Please email resume to nikki@careerpros.com (nikki@careepros.com) Sedona Staffing Services is an Equal Opportunity Employer Primary Contact 345401 Sedona Staffing Human Resources, 563-556-3040 Phone Phone Phone Fax info@careerpros.com Email True True True **Job Details** Categories Advertising/Marketing/Public Relations Clerical/Office Administration Customer Service Graphic Design/Social Media Information Technology/Telecommunications Sales/Service Technical Location Dubuque, IA Job Type Employee Full/Part Pay/Salary 0.00 Company ID 352 Job REQ # 44058479 \# Positions 0 Start Date 20250224 End Date 20250326 Featured Job TH Ad TH Comments **Similar Jobs** Salon Receptionist Express Employment Professionals CUSTOMER SERVICE/RECEPTIONIST Telegraph Herald Receptionist Express Employment Professionals **Share this Job** Sedona Staffing Services **About the Company** Sedona Staffing Services is a Certified Woman Owned, global staffing, recruiting, and executive search firm. We locate qualified professionals, who excel in their careers, and provide customized staffing solutions for our client companies. Nationally, we're part of NPAworldwide, a global recruiting network, whose reach allows Sedona to recruit skilled candidates for highly technical, medical, executive, or hard-to-fill positions. In summary, Sedona specializes in finding the right fit for both job seekers and businesses. Our customized staffing solutions help businesses reduce costs and risk, increase efficiency, and provide flexibility. Job seekers benefit from our free services and vast employer connections that aid in their job search and placement.