advocate Health Care
Major Responsibilities:
Greets visitors, determines nature of visits and directs visitors to appropriate persons.Processes all incoming calls in a pleasant and proficient manner.Operates overhead and pocket pager paging systems, emergency hotlines and alarm devices.Provides directions and information to patients, visitors and hospital personnel.Processes incoming and outgoing mail.Performs clerical duties such as word processing assignments, copying, filing and creating announcements.Monitors office supply inventory and requests needed inventory from purchasing. Receives inventory and ensures the proper stocking, placement and security of received items.
Licensure, Registration, and/or Certification Required:
None Required.
Education Required:
High School Graduate.
Experience Required:
No experience required.
Knowledge, Skills & Abilities Required:
Demonstrated ability to operate basic office equipment and the ability to organize multiple tasks.Ability to effectively communicate using the internet (i.e. Lotus Notes or a similar program).Demonstrates a strong attention to detail and accuracy.Strong communication and interpersonal skills.
Physical Requirements and Working Conditions:
Must be able to obtain transportation to attend to the daily schedule and other agency business in a timely manner.Must be capable of the manual dexterity required to use and operate a computer, telephone, copy machine, writing implements and other varied office equipment.Must have the physical stamina to move about in confined spaces and to attend to the essential functions of the position over a period of three or more hours without complete rest.Will be required to sit a greater portion of each workday and stand, walk, squat, and bend at various times throughout the day.May be responsible to move, lift or support up to 50 pounds.Must be able to concentrate on minute detail with occasional interruptions and remember multiple tasks and functions over a period that extends from minutes to hours and frequently weeks at a time.Must be able to speak clearly and hear to communicate with people in person or over the telephone.Must have accurate vision to read department paperwork and computer screens.Subject to temperature fluctuations during occasional agency travel.Exposure to hazardous chemicals is rare.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.