Job Description

Brook Street Ltd is pleased to announce a temporary available position within the National Probation Service, based primarily in the Fareham office. This role is a full-time, on-site temporary contract with a standard schedule of Monday-Friday, 8:30 AM - 5:00 PM, including a 1-hour lunch break. Additional shifts until 7:00 PM may be required on a rota basis once or twice per week.

Role Details:

Hourly Rate: £11.44 per hourLocation: Fareham Probation Office, Civic Offices, Civic Way, Fareham PO16 7AZSchedule: Standard hours are 8:30 AM - 5:00 PM. Occasional evening shifts until 7:00 PM on a rotational basis.Duration: until 31/02/25 with possibility of extension

Responsibilities:

Providing essential administrative support to ensure smooth operations.Following set procedures and exercising independent judgement under general supervision.Tasks include but are not limited to:Answering calls on a busy reception from various agencies, including people on probation.Scanning documents and updating offender records.Signing in visitors.Reporting maintenance jobs.Adhering to building health and safety protocols.Performing ad-hoc administrative tasks for Probation Practitioners and Managers.

Requirements:

Technical Proficiency: Proficient in Microsoft Office suite, with the ability to adapt to various software and systems.Effective Communication: Strong verbal and written communication skills for interacting with colleagues, visitors, and agency representatives.Organisation and Time Management: Ability to multitask, prioritise tasks, and work efficiently to meet deadlines in a fast-paced environment.Customer Service Experience: Previous experience in a customer-facing role is desirable, demonstrating your ability to engage with diverse stakeholders effectively.

If you are a proactive individual with strong administrative skills and a commitment to supporting the National Probation Service, we encourage you to apply for this opportunity.

*The offered candidate is subject to a basic DBS and 3 years activity check

Brook Street is proud to support the Armed Forces Covenant and as such, we guarantee to interview all candidates who are veterans or spouses/partners of military personnel, and who meet all the essential criteria for the vacancy.

As a Disability Confident Leader, and holder of the Gold Award status from the Defence Employer Recognition Scheme, Brook Street, as a supplier to the Public Sector Resourcing Framework (PSR), will offer you a guaranteed interview with a PSR Sourcer.

Should you identify as a candidate with a disability and/or as a veteran or spouse/partner of military personnel and meet all the essential criteria for the role, we encourage you to reach out to us via the Brook Street website. Here you will find a link to register your interest and state the role that you are interested in. We are committed to engaging with you.

In cases where we have a high volume of ex-military candidates/military spouses/partners, who meet all of the essential criteria, Brook Street will interview the best candidates from within that group.