Job Title: Receptionist and Customer Success Representative
Job Description

We are seeking a friendly and enthusiastic Receptionist and Customer Success Representative to join our team. In this role, you will greet visitors, educate them on our products, and assist with orders. You will handle inbound and outbound calls to both new and existing customers, ensuring their needs are met and issues are resolved. Additionally, you will maintain a clean and welcoming reception area and perform other duties as assigned.

ResponsibilitiesGreet visitors and educate them on company products.Process orders and assist customers with purchases and troubleshooting.Handle inbound and outbound calls to new and existing customers.Maintain a clean and tidy reception desk and lobby area.Perform other duties as assigned.Essential SkillsExperience in front desk operations, customer service, and sales.Proficiency in data entry.Familiarity with Slack, Shopify, and Zendesk.Additional Skills & QualificationsPassion for health and wellness.Natural relationship-building skills.Growth mindset with a willingness to learn and adapt.Collaborative spirit and enjoyment of working in a team environment.Strong problem-solving skills and positive attitude.Comfortable using Google Drive, Docs, and Sheets for organizing information and tracking progress.Work Environment

The work environment includes time split between the reception desk and an office space upstairs. This role offers the opportunity to transition to a permanent position with excellent benefits.

Pay and Benefits

The pay range for this position is $20.00 - $22.00

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Los Angeles,CA.

Application Deadline

This position will be accepting applications until Jan 17, 2025.

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\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n Diversity, Equity & Inclusion\n

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

\n Hiring diverse talent\n Maintaining an inclusive environment through persistent self-reflection\n Building a culture of care, engagement, and recognition with clear outcomes\n Ensuring growth opportunities for our people\n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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