Who We Are:

WHY Brands Inc., a parent company of Munchkin and Curio Home Goods, focuses on creating, incubating, and growing the next generation of consumer lifestyle brands. Founded in 1990, Munchkin is the leading consumer product company and most loved baby lifestyle brand behind innovative gear and products for children, mothers, and caregivers. Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart, and Amazon and has global distribution in over 50 countries. Curio, a premium brand of curated collections of home goods, launched in 2023. WHY’s vision is to establish an expanding portfolio of innovative businesses that align with its commitment to inventive product design. With over 320+ patents under our belt, we continue to create solutions that leave our customers asking, "how did I ever live without this?" Recognized as #8 on America’s Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!

We lead with our core values and believe that investing in the community is our responsibility.  We create opportunities for every child’s potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal Welfare have committed to animal conservation. 

There is no better time than now to join WHY Brands as we embark on our next and biggest growth journey, and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.   

The Receptionist and Office Administrator is responsible for administrative tasks to ensure daily company operations are supported and working efficiently.  This role is responsible for front office duties as well as coordinating with internal staff, departments, vendors, and customers.  The chosen candidate will work cross functionally with all departments and perform office management tasks such as ordering supplies, organizing office spaces, working with vendors as well as supporting the Human Resources department through confidential tasks, employee engagement events and more.

 

What You’ll Do

Maintain a professional and courteous corporate image in the reception area and have the responsibility of managing inbound and outbound phone calls Welcome on-site visitors, determine the nature of business and announce visitors to appropriate personnel Monitor visitor access when required Arrange internal and external meetings, such as: Candidate interviews via phone, video and/or onsite Company events, team meetings, onsite and offsite events, coordinate conference rooms when needed and assist with catering requests Coordinate travel arrangements for onsite interviews or meetings Assist in planning company events that involve communicating announcements, ordering supplies, event set up, coordinating with vendors, and more Serve as the main point of contact for facilities management, submit work orders, and communicate with staff as required Maintain office kitchen, lounge, and lunchroom areas by stocking and ordering supplies as needed Responsible for tracking office inventory, stocking supplies and maintaining all items in an organized manner Maintain relationships with delivery vendors (USPS, FedEx, UPS, etc.), distribute employee mail, and shipping items as needed Serve a liaison for facilities vendors including water, vending machines, landscaping, security, HVAC, pest control, etc. Provide general administrative support as needed Perform other clerical duties as needed, such as filing, photocopying, binder creation, and collating Assist Human Resources Department as needed Other duties as assigned

 

To perform the job successfully, an individual should demonstrate the following competencies:

Innovation - You display original thinking and creativity.   You encourage others to contribute their ideas for innovation, improvements and new developments.  You know that there's always room for improvement because nothing is perfect.  This means you meet challenges with resourcefulness and come up with solutions to barriers.  You embrace and champion new and innovative ways of thinking, ideas, and processes that will improve efficiency, increase profits, add shareholder value, and enhance the customer experience.

Customer Focus - External and internal customer satisfaction is your #1 priority.  You find out your customers’ wants and needs and deliver with innovative solutions in a timely and efficient manner.  You empathize with your customers in order to understand where they come from.  You cultivate positive engagement throughout the customer experience by keeping customers informed and practicing exceptional follow-through.  You improve customer satisfaction by focusing on forward-looking, value-added programs and improvements that generate the highest value toward achieving Munchkin Compass Goals.

Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason.

Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.

Interpersonal Skills - Focuses on solving conflict, maintains confidentiality; Remains open to others' ideas and tries new things.

Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions.

Teamwork - Exhibits objectivity and openness to others' views; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives.

Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.

Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.

 

Bring It                                                 

2+ years of recent experience in an administrative support role with office functions Associate or bachelor’s degree is a plus Excellent phone demeanor and ability to handle multiple calls simultaneously Customer service-centric attitude, comfort greeting employees and visitors at reception Proficiency in Microsoft Office tools (Word, Outlook, PowerPoint, Excel) and accurate typing skills Ability to exercise good judgment on highly sensitive and confidential matters Ability to work independently with minimal direction, strong written/verbal communication skills, good grammar, strong organizational skills and attention to detail, ability to prioritize and multitask Perform miscellaneous job-related duties as assigned Upbeat, creative, fun, and an open to learning mindset is a must

 

We Got You Covered!

As a Great Place to Work Certified™ company, we are committed to offering the best to our employees.  We offer a comprehensive benefits package that includes medical, vision, dental, prescription drug coverage, life insurance, wellness benefits, a generous employer-matched 401(k) plan, and Paid Childcare Leave, among other benefit plans.  Our total rewards are top of the market and include competitive salaries, bonuses, and opportunities to earn equity.  We focus on supporting employee development and growth. 

We regularly hold social functions to foster a genuine camaraderie that enhances teamwork. At our company-wide award functions, we take time to recognize the talent and dedication of the people who make Munchkin the most loved baby lifestyle brand in the world.

To give our people flexibility, we offer a hybrid work environment. Munchkin’s Hybrid Schedule allows employees to work in the office on Monday, Wednesday, and Thursday, with remote work on Tuesday and Friday.

We also provide annual weeklong global office closures giving our people a chance to recharge. 

Compensation Range: $20.00 - $23.00 per hour. There is the potential for this temporary assignment to become a full-time position.

To learn more, visit us at www.munchkin.com.

Munchkin welcomes and values what makes everyone unique.  We’re proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit and business needs. We recruit, employ, train and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other protected status.

 

Applicant Privacy Statement