**VCA New Kent Animal Hospital is looking for an energetic, supportive, and team-oriented customer service representative to join our team! We are hiring for a full-time position, but part-time will also be considered.** Candidates **_must_** have a positive attitude, good work ethic, compassion for people and pets, thrive in a fast paced environment, and have the ability to provide our clients with an amazing customer service experience at every visit and with every phone call. Excellent communication skills is a must. Knowledge of basic veterinary medicine and customer service experience are highly desired, but not required. Candidates must have the ability to multitask and attention to detail is vital. We offer our team members competitive wages (varies by experience) and a great benefits package, including: + Medical, Dental, and Vision insurance + Paid vacation and holiday pay (for FT employees) + 401(K) + A generous personal pet care discount + Uniforms are provided Hospital hours: Monday through Friday 7:30a-6p, Closed Saturday & Sunday We do not offer boarding services, so no overnight or after-hours kennel work required. _Qualified applicants will be contacted via phone for screening._ We look forward to hearing from you! **If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.** Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more! The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development) We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com