Manpower is currently seeking a professional and reliable receptionist for one of our prestigious law firm clients. This position offers an excellent opportunity for candidates with strong administrative and customer service skills to gain experience in a dynamic legal environment. **Job Title: Receptionist** **Location: Pikeville, KY** **Pay Range: $13** **What’s the Job?** As a receptionist placed by Manpower, you will be the first point of contact for clients, visitors, and staff at a busy law firm. This position requires someone with a cheerful disposition, who is not only professional but also empathetic and understanding toward clients who may be dealing with stressful or challenging situations. You will play a key role in ensuring a warm and supportive environment, while efficiently managing administrative duties and communication. **Key Responsibilities:** + Empathetic Client Reception: Greet clients and visitors with warmth, patience, and empathy. Understand that clients may be experiencing stressful or emotional situations, and provide a calm, reassuring presence. Ensure they are directed promptly and courteously to the appropriate attorney or department. + Phone and Email Communication: Answer and manage phone calls in a friendly and professional manner. Provide assistance, take messages, and direct calls to the right staff members. Respond to inquiries via email with a helpful and supportive approach. + Appointment Scheduling and Coordination: Manage the firm’s calendar by scheduling appointments, meetings, and court appearances. Ensure all appointments are confirmed and that clients and attorneys are well-prepared. + Administrative Support: Assist with a variety of administrative tasks such as filing, copying, scanning, and preparing legal documents. Ensure all paperwork is organized and easily accessible to the team. + Client Intake and Documentation: Collect intake forms and client information in a compassionate and thorough manner, ensuring all necessary paperwork is completed and stored correctly. + Mail and Deliveries Management: Receive and sort incoming mail and packages. Ensure outgoing mail is processed accurately and promptly. + Maintain a Welcoming Environment: Keep the reception and common areas clean, organized, and inviting. Your role is integral in setting the tone for a professional yet warm and empathetic atmosphere. + Additional Support: Assist law firm staff with general administrative tasks and special projects as needed, ensuring the office runs smoothly. **Qualifications:** + High school diploma or equivalent required (associate or bachelor's degree preferred). + Previous experience in a receptionist or customer-facing role, ideally in a professional or legal setting. + Exceptional empathy and a positive, cheerful demeanor. Must be able to show genuine care and support to clients. + Excellent communication skills, both verbal and written, with a focus on creating positive interactions. + Ability to handle confidential information with discretion and professionalism. + Strong organizational skills with the ability to manage multiple tasks simultaneously. **Preferred Qualifications:** + Prior experience in a law firm or legal environment. + Knowledge of legal terminology and case management software (preferred but not required). + A strong desire to create a positive experience for clients in a potentially stressful or high-stakes environment. **Work Environment:** + Office-based role in a professional law firm setting. + Full-time hours during the placement period. + Temporary or contract position with potential for extension based on performance If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **_About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells_** ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.