Become an integral part of the Commercial and Investment Banking team where you will have the opportunity to work in a fast-paced organization and each day will be unique! This role provides a platform for professional growth and skill enhancement. Be part of a team that is results-oriented, with a focus on attention to detail and quality This specific role aims to promote the company’s image through the high-quality service given to external and internal customers. 

As a Receptionist in the Commercial and Investment Banking Team, you will possess structure, attention to detail, quality focus, high energy, and flexibility in a high-paced, deadline-driven organization. In this role, you must work well in a team environment, represent the location and company with professional courtesy and understanding, and deliver flawless work output. The daily routine also requires you to follow procedures, processes, and techniques to complete assignments in line with the various business group activities and goals. This role is full-time office-based and will not support remote work arrangements.

Job Responsibilities:

Welcoming guests and vendors and directing them to the right rooms/office and receiving couriers and deliveries, ensuring internal recipient collects as soon as possible. Managing the schedule for conference and meeting rooms. Coordination with internal partners, i.e., facilities and business stakeholders. Troubleshoot technology in meeting rooms, coordinate catering as needed, ensure optimal meeting experience, and act as a central point of contact for workplace tech, troubleshoot and raise work order tickets when required.  Managing strict application of the building access procedure as determined by Global Security for JPM floors and Building Security for general access, provision of visitor badges, and escort guests/vendors as required. Coordinate Fire Life Safety in partnership with Global Security representatives.  Handle regular activities without prompting (e.g., supply management), and advise in advance with issues or delays. Coordinate on ad hoc projects as requested. Establish and maintain strong working partnerships with direct team and other location-based colleagues.

 

Required qualifications, capabilities, and skills:

At least three years of professional experience. Customer Service Knowledge is essential, and knowledge of the financial services industry is preferable. Advanced ability to organize with strong interpersonal, written, and oral communication skills, displaying a solid proficiency in Microsoft Office. Demonstrated ability to manage competing priorities and practical time management skills.  Ability to lift 20 lbs. and deliver packages to the correct recipient. Ability to handle dynamic and stressful situations professionally while working successfully as part of a team and independently. Diplomacy, tact, confidentiality, and adaptability are essential. Discretion and good judgment in confidential situations, and proven experience interacting with various levels of management Excellent telephone etiquette and ability to manage competing priorities i.e. calendar management

Preferred qualifications, capabilities, and skills

Experience as a receptionist in high volume office Skilled with scheduling software 

 

Note: This role requires five days in the office (Mon-Fri) and will not support Hybrid options