Receptionist/Office Assistant
House of Blues
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the world's largest provider of live entertainment, promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com .
Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales... we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
WHO ARE YOU?
This role is ideal for an energetic team player who excels in organization and time management and enjoys a fast-paced, music-loving environment.
+ Office Assistant/Assistant to the General Manager
+ Administrative Duties include, but are not limited to, answering/returning phone calls and emails regarding guest complaints, responding to questions/comments about upcoming and past events, and responding to messages sent through social media.
+ General clerical duties including photocopying, scanning, and filing
+ Keeping an accurate inventory of supplies and ordering supplies for various departments as needed
+ Logging lost & found items, mailing packages/letters out for various departments including claimed items to guests (making trips to the post office as necessary)
+ Maintaining an accurate inventory of uniforms and supplies (making trips to the laundry as necessary)
+ Keep communications among crew members up-to-date
+ Various projects, often including tasks on Microsoft Word, Excel, Canva and PowerPoint
+ Resilient with the flexibility to adapt to changing environments
+ Refer unresolved guest inquiries to designated departments for further investigation
+ Management of daily pass system helping manage guest and employee venue access
+ Assist guests and department managers with any questions or needs
+ Additional duties as assigned
WHAT YOU WILL BRING TO THIS ROLE:
+ Detail-oriented
+ The ability to prioritize, plan and organize
+ The ability to multi-task efficiently
+ Eager to learn and be proactive with new tasks
+ Ability to work effectively under pressure and adhere to tight deadlines
+ Must be comfortable working in a fast-paced environment
+ Proficient computer skills are required, including the ability to use the Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
+ Experience using Canva is preferred
+ Ability to prioritize multiple tasks
+ Knack for communicating with different teams and work styles
EQUAL EMPLOYMENT OPPORTUNITY
We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.
HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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