Primary Purpose of Position:
Handle incoming phone calls and visitors in a professional and efficient manner. Provide administrative and office services support.
Essential Functions:
Receive, handle, and direct all incoming calls in a timely, effective, and efficient manner. Place telephone calls for staff when necessary. Greet visitors and notify appropriate party. Manage parking validation for clients daily; review monthly reports. Make entries to Visitor Pre-Clearance as instructed, following established Security Procedures & Guidelines. Receive and sign for deliveries and alert addressees. Arrange for courier or overnight services. Schedule conference rooms for meetings. Monitor staff whereabouts so as to provide valid information upon inquiry. Compile, organize, and accurately finalize documents for signature or other distribution. Operate office equipment such as photocopiers, telephones with voice mail capabilities, color printer/scanner and fax machines. Organize and maintain assigned files and directories. Train temporary employees on use of switchboard and receptionist responsibilities. Process invoices and quarterly accruals. Assist other departments with special projects, as needed. Arrange catering needs for meetings. Special projects, as assigned. Perform related duties, as assigned.
Requirements and Qualifications:
High school diploma or equivalent educational certification required. A minimum of 1-3 years of prior progressively responsible administrative support experience required. Ability to produce quality work in a consistent manner. Ability to produce the quantity of work necessary to timely complete assigned tasks. Ability to interact with co-workers, contractors, tenants or vendors in an articulate, pleasant, courteous and business-like manner at all times. Ability to work under pressure. Ability to work independently, as well as part of a team. Adaptability to changing demands. Attention to detail. Effective problem solving skills. Excellent communication, organization and multi-task management skills. Proficiency with Microsoft Office Applications. Intermediate computer skills.
Physical Requirements:
Involves work of a general office nature usually performed sitting such as operation of a computer and telephone. Involves work of a general office nature usually performed standing such as operation of a fax, printer and copier machine. Ability to move or carry packages weighing up to 25 pounds.
Internal and External Contacts:
This position interacts with all levels of employees within BXP and externally with tenants, contractors, vendors and the general public.
Reporting Structure:
This position reports directly to the Office Manager who provides oversight and supervision (to include annual performance evaluations). This position may receive work assignments from the senior management staff.
Salary Range:
$51,000 - $64,000. BXP offers a competitive total rewards package including base salary and annual discretionary bonus. The range represents expected base salary; compensation will be determined based on role, skills, experience, qualifications, location, and other job-related factors. Our comprehensive benefits include medical and dental coverage, a retirement savings plan with competitive company match, backup childcare, educational assistance, employee support programs, a generous commuter transit subsidy and more. Additional details will be provided during the hiring process.
BXP is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, religion, age, national origin, disability, marital status, protected veteran status, genetic information or any other legally protected characteristic.