Overview At Powerback, we're on a mission to improve lives. As the leader in physical, occupational, speech, and respiratory therapies, we help older adults stay active and thrive while providing essential therapy for children at home and in school. With over 38 years of trusted service, our reach spans skilled nursing centers, assisted and independent living facilities, outpatient clinics, and home-based care. We're proud to deliver personalized care exactly where and when it's needed most. Join an industry-leading team that restores hope and makes a lasting impact. If you're passionate about making a meaningful difference and want to be part of the future of rehabilitation and wellness, Powerback is the place for you. **Why Powerback?** + **Benefits:** We offer Medical, Dental, and Vision plans to Full-Time and Part-Time team members. + **Support for New Grads & Clinical Fellows:** Our Powerback Clinical Mentorship Program kicks off on day one, helping you learn from the best in the field. + **Continuing Education:** Keep growing with free CEUs through Medbridge. + **H-1B Visa & Relocation Assistance:** We support Visa or Green Card sponsorships, plus our Journey Travel Program lets you work across the U.S. with the security of a full-time role. + **Perks at Powerback:** Enjoy exclusive discounts on Wireless/TV, Home/Auto/Renters and Pet Insurance, Childcare, Eldercare, and more. Earn rewards through our PowerZone Employee Recognition Program, and expand your expertise with our Clinicians in Action professional development program. Responsibilities The Receptionist is responsible for all front desk operations including the phone system and paging. They answer all incoming calls and redirect them to the appropriate party. The Receptionist greets and gives directions to visitors and guests. In addition, the Receptionist supports clerical activities. Phones Receives and directs incoming calls in a professional and courteous manner. Maintains and prints list of telephone numbers for all personnel, list of department extensions, names of key personnel and their extensions. Mail Coordinates outgoing and incoming mail. Checks the night drop box daily. Scans and distributes materials to appropriate personnel. Sends and tracks certified mail. Lending Library Maintains and tests kit lending library by coordinating and distributing test materials to providers, reviewing kit content upon return, collecting all necessary fees. Maintains lending library inventory under the direction of the Administrative Assistant. Orders test protocols as needed. Scanning and data entry Scans billing documents to the appropriate locations. Scans and mails billing invoices on a monthly basis. Office and Kitchen Supplies Maintains inventory of office supplies, and places orders in a timely manner this includes but is not limited to: a. General office supplies (e.g., letterhead, copy paper, pens) b. Mailing supplies c. Kitchen and cleaning supplies (e.g., coffee pods, sponges, gloves) Other Responsibilities Organizes, creates, and distributes Metro Therapy ID Badges to active providers. Assists with data entry and file maintenance, as required. Puts customer service first: Ensures that providers and families receive the highest quality of service in a caring and compassionate atmosphere which recognizes the individuals' needs and rights. Meets current objectives and positions the organization for future growth. Completes daily tasks and assignments and processes large volumes of work associated with the operation of the department. Builds positive relationships based on respect for others. Demonstrates a helpful, positive attitude. Maintains effective communication with all staff. Meets and exceeds expectations of internal and external customers. Meets all organizational and departmental standards regarding quality of performance. Demonstrates a strong commitment to confidentiality. Participates in quality improvement programs as directed. Demonstrates an awareness of and adherence to safety and legal requirements with an emphasis on maintaining a safe environment for all persons working at Metro Therapy. Reports any accidents, injuries, and unsafe equipment and conditions to supervisor by the end of the shift and reports any pre-existing conditions as identified by the ADA. Immediately reports and corrects, if possible, unsafe conditions or equipment. Compiles with relevant regulations, standards and policies governing safe workplace environment (OSHA, JCAHO, etc.). Maintains current knowledge of all aspects of Metro Therapy's safety program by attending safety-related training as mandated upon hire and thereafter as required. Accepts modified work assignments after receiving the physician's release to return to work following an accident/ injury. Follows the prescribed/recommended treatment given by treating physician(s) after an accident/injury. Participates in required in-service and educational programs on an ongoing basis. Follows all Metro Therapy guidelines outlining standards of attendance and punctuality. Responsible for reporting to and completing work at assigned times. Universal precautions will be observed in order to prevent contact with blood or other potentially infectious materials. Performs other related duties as required. Qualifications * High school degree or equivalent. * Two years' experience in a computerized environment. Posted Salary Range USD $19.50 - USD $21.50 /Hr. Genesis HealthCare, Inc. and all affiliated entities (collectively “Genesis”) has a strong commitment to diversity that is fully supported and practiced by our officers and leadership team. Genesis provides equal employment opportunities to all employees and applicants for employment without regard to actual or perceived race, color, religion, gender, gender expression, gender identity, sex, sexual orientation, HIV status, national origin, age, disability, marital status, pregnancy, ancestry, citizenship, genetic information, amnesty, military status or status as protected veterans, or any other legally protected characteristic. Genesis is an Affirmative Action and Equal Opportunity Employer and our goal is to foster an inclusive and accessible workplace free from discrimination and harassment where everyone has equal opportunities to succeed.