Responsibilities SCREENING OF APPLICANTS BEGINS IMMEDIATELY AND CONTINUES UNTIL POSITION IS FILLED POSITION SUMMARY: Answers all incoming phone call to CSH and provides clerical support to other Departments of the hospital.Communicate all messages accordingly. Commincate with Assessment and Referal Department for walk-in and scheduled patient arrivals including initial paperwork and assessment packets. Monitor lobby area and surronding camera dispays for patient activity. Receive incoming mail/deliveries. Receive and dispatch patient belongings brought from outside facility. Call CODES over overhead paging system and radio. Schedule mandatory training on Master log. Follow HIPPA guidelines outlined in Reception Guide. All other duties as assigned. About Cedar Springs: At Cedar Springs Hospital, our mission is to deliver the highest quality services to individuals and their families who are dealing with the ramifications of mental illness or substance abuse. Our formula for successful treatment includes innovative services using a level of care that is appropriate to each illness, individually tailored programs and highly qualified mental health professionals. Cedar Springs is dedicated to providing quality, multidisciplinary behavioral health care services to children, adolescents, adults and their families. Cedar Springs Hospital is in compliance with the Healthy Family and Workplaces Act (HFWA) and Families First Coronavirus Response Act (FFCRA) Qualifications PHYSICAL REQUIREMENTS: * Position requires sitting for prolonged periods of time. * Occasionally lifts up to 10 pounds and carries small objects from waist to chest. * Must be able to type. * Ability to distinguish telephone rings and to hear and speak clearly over the telephone. * Regularly needs to bend, stoop and reach. * Must be able to speak, read and write. * Emotional stability necessary to perform the essential functions of the job. * Vision and hearing sufficient to perform the essential functions of the job. SKILLS: Typing 50 wpm with knowledge of grammar, punctuation and spelling. Knowledge of general office equipment. Requires organizational, verbal, interpersonal and customer service skills, the ability to read/comprehend written instructions and follow verbal instructions. Working knowledge of software programs such as Windows, Word, Excel, etc. Ability to maintain confidentiality. Ability to work mornings, evenings and weekends as necessary. EXPERIENCE/EDUCATION: High school diploma or GED. Prefer previous clerical experience in a healthcare setting. Requires a minimum of one year clerical experience. Staff Development Requirements: Must meet or exceed hospital and regulatory agency training requirements. Exposure Category: III The normal work routine involves no exposure to blood, body fluids, or tissues. EEO Statement Cedar Springs does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law. All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success. Notice At UHS and all our subsidiaries, our Human Resources departments and recruiters are here to help prospective candidates by matching skillset and experience with the best possible career path at UHS and our subsidiaries. We take pride in creating a highly efficient and best in class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card or bank information, etc.) from you via email. The recruiters will not email you from a public webmail client like Hotmail, Gmail, Yahoo Mail, etc. If you are suspicious of a job posting or job-related email mentioning UHS or its subsidiaries, let us know by contacting us at: https://uhs.alertline.com or 1-800-852-3449.