The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:  

As a Receptionist for the Spa & Salon at Mandalay Bay, you are an essential part of guest experience. Your approachable, and personable demeanor, coupled with your dedication to provide delightful check-in experiences for guests, and maintain impeccable cleanliness levels will set the stage for the memories that guests can carry with them well past their stay with us. By delivering top-notch guest experiences, you play a crucial role in elevating the overall guest experience.  

STARTING PAY RATE:  $15 Hourly

SCHEDULE: On Call

Hours of Operation

Monday to Sunday: 7:00 AM to 6:00 PM

https://mandalaybay.mgmresorts.com/en/amenities/spa-and-salon.html

THE DAY-TO-DAY:  

Ensure that the Receptionist area is clean and presentable for all incoming guests

Provide individualized experiences by engaging with guests and personalizing recommendations to promote services, enhancements, upgrades and retail products

Assist guests in the booking of Spa & Salon services

Create exceptional customer service by greeting and assisting guests with questions, ensuring professional and courteous behavior

Manage cash bank daily, retain knowledge of spa/salon software system

Maintain knowledge and adherence to all departmental policies and procedures including safety and sanitation policies

Inform management of all guest issues, needed supplies or equipment related issues

Perform other job-related duties as requested  

THE IDEAL CANDIDATE:  

Must be a minimum of 18 years of age

Currently holds or is able to obtain a Food Handler’s Card

Ability to work various shifts possibly including weekends and holidays 

Has a flexible schedule

Is dependable and service-focused

Has prior experience using Zenoti, and Opera

THE PERKS & BENEFITS:  

Wellness incentive programs to help you stay healthy physically and mentally

Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

Free meals in our employee dining room

Free parking on and off-shift

Health & Income Protection benefits (for eligible employees)

Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

FULL JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=16033

Are you ready to JOIN THE SHOW? Apply today!