****** **_Join Our Fun Family Medicine Team_** **!** Ready for an exciting adventure in healthcare? In our busy family medicine office, you’ll build meaningful relationships with patients of all ages, work with our enthusiastic Provider's, and thrive in a supportive, family-like atmosphere! If you’re passionate about patient care and want to make a difference, apply today!**** **Responsibilities:** + Appropriately distribute / triage phone calls to other areas and / or clinical providers + Assist patients in education of financial responsibility and connect them to advocacy resources as needed + Assist with administrative duties in the office including but not limited to scanning of medical records and faxing + Collect copayments and any other applicable patient payments at the point of service + Confirm and/or update patient registration information at checkout + Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries + Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations + Provide a warm greeting for all patients + Schedule follow-up appointments within the practice at checkout + Schedule or connect patient to resources to schedule for ancillary services at checkout Schedule: Monday - Friday; Primarily 8AM-4:30PM, but will rotate the opening and closing shifts (hours overall are between 7:30AM-5:30PM) + Completion of high school graduate or equivalent is required. + Experience with personal computer based applications, other various office equipment and proficient typing skills are preferred. + Two years of experience in a medical / billing / fiscal or customer service function is preferred. + Knowledge of medical terminology is preferred. + Prior experience with Medipac, Epic, or other health records systems is preferred. **Licensure, Certifications, and Clearances:** + Act 33 + Act 73 + Act 34 + Act 31 **UPMC is an Equal Opportunity Employer/Disability/Veteran**