Receptionist (Weekend Only)
Gold Care Homes
About Our Home:
Nestled just a heartbeat away from Sidcup High Street, Baugh House Care Centre is more than a care facility—it’s a sanctuary of warmth and connection. With a tranquil setting that belies its urban proximity, our two-tiered centre caters to both young and seasoned souls, offering a blend of residential and nursing care. Our dedicated team, the heart of Baugh House, infuses every corner with a vibrant, homey spirit, ensuring that every resident finds their own cozy nook. Whether it’s the sunlit gardens or our award-winning care approach, Baugh House is where memories are made and cherished. Welcome home.
Weekend Receptionist
Duties and Responsibilities
To act as first point of contact to the Home by answering the phone and operating a small telephone switchboard – receiving and transferring calls, recording and passing on accurate messages where necessary. To deal with queries from the public and customers To monitor visitor access and maintain security awareness To provide general administrative and clerical support Receive and greet visitors and members of the public and respond to their enquiries, and escort them to their meetings etc. Receive deliveries and arrange for their distribution. Typing of documents including letters, minutes, charts, notices etc Keeping the reception area tidy and its notice boards up to date. Book transport as required. Dealing with post and distributing to relevant departments, people. Setting up meeting facilities Arranging for catering for meetings and daily office use Undertake all pre-employment checks (references, DBS, etc.) and proactively supporting the on-boarding process. Maintaining employees file records up-to-date by updating changes in employee detail or status in a timely manner. Arrange meetings, process confidential reports and documents, filing electronic and hard copy, tracking deadlines and taking action as required Additional administration duties may be requested from different departmentsRequirements
At least one year’s experience of switchboard/receptionist duties. The ability to remain calm, helpful and courteous whilst providing professional services to callers, visitors, residents and fellow work colleagues. Good Time Management Excellent communication skills with the ability to communicate at all levels and with a pleasant telephone manner An organized approach and good attention to detail Good IT skills including Excel, Word, Outlook and PowerPointWhat we can offer you:
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