This position is located at 6170 W Grand Ave, Gurnee, Illinois, 60031 United States Role Summary
An Assistant Department Manager contributes to creating a customer-centric environment by supporting the store leadership team in customer service, daily store objectives, consistent product flow and leading the team to achieve overall store goals.
Role ResponsibilitiesCustomer Experience
Initiates conversation with customers as they enter the store and informs them of current promotions and happeningsContributes to a selling environment by connecting with multiple customers, sharing product information, and maintaining pricingDelivers a seamless shopping experience through understanding of product, pricing strategy, and utilization of technologySupports the customer in-store pickup process including loading of furniture into vehiclesLeadership + Team Management
Leads the store environment and customer experience with managing and adjusting the daily zone chart, driving sales, and maximizing productivity in all store areasActs as an elevated team member, exercising decision-making skills to enhance store experienceProvides timely and specific employee feedback to create a culture of action and accountabilityVisual + Business Operations
Helps to impact efficient processing and assists with product placement within a specialized areaMaintains standards and cleanliness by supporting daily tasks to create the best possible store environmentSupports daily opening and closing procedures along with ensuring product pricing and promotions are executed and signed accuratelyAdheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the storeCommunication + Relationships
Actively participates in daily meetings and takes initiative in communicating store objectives, goals and accountability to store processesChecks in with leadership to maintain communication and teamwork on completing store objectives, helps to inform associate teamAssists the Associate team in their growth and problem solving; supports new hire onboarding in their orientation and zone training for associate teamHolds employees accountable to scheduling and timecard company policy Role Qualifications Leadership experienceGreat communicator able to set clear objectives and follow throughMust be comfortable on a ladder and have ability to lift and push more than 50lbs Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays The PerksURBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits
Pay Range USD $19.00 - USD $20.00 /Hr. EEO StatementURBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?
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