Returning Candidate? Log back in! Reclectic Key Holder Location US-IL-Gurnee ID 2024-7255 Job Family Stores Employee Type Regular Position Type Full-Time Location

This position is located at 6170 W Grand Ave, Gurnee, Illinois, 60031 United States Role Summary

A Key Holder contributes to creating a customer-centric environment by supporting the store leadership team in excellent customer service, daily store objectives, consistent product flow and leading the team to achieve overall store goals. 

Role Responsibilities

Customer Experience  

Initiates conversation with customers as they enter the store and informs them of current promotions  

Contributes to a selling environment by connecting with multiple customers and sharing product information and pricing 

Delivers a seamless shopping experience through understanding of product, pricing strategy, and utilization of technology 

Supports the customer in-store pickup process including loading of furniture into vehicles  

Leadership + Team Management   

Leads the store environment and customer experience with managing and adjusting the daily zone chart, driving sales, and maximizing productivity in all store areas   

Acts as an elevated team member, exercising decision-making skills to enhance each customer’s experience   

Provides timely and specific employee feedback to create a culture of action and accountability

Provides insight on associate performance to the leadership team for development 

Visual + Business Operations  

Maintains standards and cleanliness by supporting daily tasks to create the best possible store environment; collaborates with key partners to receive and place new product    

Supports daily opening and closing procedures along with ensuring product pricing and promotions are executed and signed accurately  

Adheres to store’s safety standards, inventory accuracy, reduction of product loss, and upholds all company policy and procedures to support the profitability of the store    

Communication + Relationships    

Actively participates in daily meetings and takes initiative in teaching and sharing of product knowledge   

Checks in with leadership to maintain communication and teamwork on completing store objectives  

Assists the Associate team in their growth and problem solving; supports new hire onboarding in their orientation and zone development   

Role Qualifications

Leadership experience 

Great communicator able to set clear objectives and follow through  

Must be comfortable on a ladder and have ability to lift and push more than 50lbs  

Ability to work flexible hours to meet the needs of the store including nights, weekends, and holidays  

The Perks

URBN offers comprehensive Perks & Benefits to employees. Availability and eligibility to specific benefits may be subject to your location and employment status. Benefits include medical, dental, vision, PTO, generous employee discounts, retirement savings and much more! For additional information visit www.urbn.com/work-with-us/benefits

Pay Range Starting from USD $17.00/Hr. EEO Statement

URBN celebrates diversity and is committed to creating an inclusive environment for all employees. We are proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex (including gender, pregnancy, sexual orientation, and gender identity or expression), religion, creed, age, physical or mental disability, national origin or ancestry, ethnicity, citizenship, service in the uniformed services, genetic information, or any other protected characteristic as established by law. We believe strongly in fostering a safe, fair and respectful work environment. To ensure compliance with our non-discrimination and anti-harassment policies, we offer anti-harassment training to managers and employees. Options ApplyApplyShareSubmit a ReferralRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed Not finding the perfect fit?

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