“May be entitled to translation/bilingual, shift or other wage premiums as governed by the applicable collective bargaining agreement. Please refer to the respective collective bargaining agreement for additional information on such wage premiums:https://www.lmpartnership.org/local-contracts.
Job Summary:
Kaiser Permanente provides a consistent procedure for sorting, preparing, scanning and indexing documents into the HealthConnect system. Ensures that all health information is accurately stored in the electronic imaging system by performing initial visual quality review of scanned images to ensure integrity of the health record, reconciling all documents available on paper to imaged counterpart and re-scan as necessary. Member focus: Makes clients and their needs a primary focus of ones actions; develops and sustains productive circumstances, problems, expectations, and needs. Builds rapport and cooperative relationship with member/patients. Considers how actions or plans will affect members; responds quickly to meet member/patient needs and resolves problems.
Essential Responsibilities:
Document sorting: All documents received in Medical Records will be verified for approval for filing into the medical record. Processes phone requests for documents not yet scanned and fax to requesting facility. Verifies that forms are approved for filing and form has health record number - if no health record number, routes to EDP staff. Document Prepping: Checks all documents for health record number, legibility, removes staples and tapes all edges of documents such as tracings, and verifies that document is in correct batch type; completes document cover sheet noting special instructions, how many pages, how many document separators, date, initials, and mark appropriate queues. Scanning images: Prepares scanner; chooses queue type along with Simplex or Duplex document types; views documents- accepts or rejects scanned documents; Processes bundles according to department workflow; handles and monitors equipment for maintenance and repair. Indexing Documents: Monitors and works HealthConnect Indexing queues, indexing scanned documents, making them available in the KPHC system for patient care. This is done by accessing and reviewing each scanned image and applying required indices such as health record number, document type, document description, department, clinicians name and date and optional indices with appropriate. After a document is correctly indexed, this information becomes a permanent part of the patients electronic record.
Quality Assurance: Ensures that the health information is accurately stored in an electronic imaging system by performing initial visual quality review of scanned images to ensure integrity of the health record. Performs other duties as assigned.
Basic Qualifications: Experience
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Education
High school graduation or equivalent relevant experience. License, Certification, Registration N/A Additional Requirements:
Working knowledge of recent Medical Terminology/Anatomy.Basic knowledge of the Principles of Responsibility/Confidentiality (HIPPA) and Release of Information Guidelines.Basic knowledge of Excel/Healthconnect & ODC the indexing Application.Including a Windows based environment.Working knowledge of chart order and familiarity with forms approved for inclusion into the health record.Ability to read and decipher health record notes.Ability to speak clearly, read, write and thoroughly understand English.Ability to handle callers in a calm and effective manner.Basic knowledge of a PC including mouse skills.Demonstrated customer focus abilities and the ability to understand Kaiser Permanente customer needs.Typing speed of 30 wpm and 10 key skills required. Preferred Qualifications:
N/A