Position Title: Records Specialist II - (T2)

Company Summary 

Crown Castle is the nation’s largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand—connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we’re the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future.   Crown Castle is publicly traded on the New York Stock Exchange (CCI), is part of the S&P 500 and is one of the largest Real Estate Investment Trusts in the US.       

We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we’re an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology. 

 

Role

The Network Records Specialist ensures the compliance, integrity and ‘readiness’ of fiber assets (Hubs, Panels, Splices, Slacks, Fiber, Conduit, Nodes, Circuits, etc.), and ensures that fiber management policies, standards and procedures are properly implemented and followed. This position is responsible for the implementation and quality of fiber asset data and monitors all proposed changes to fiber assets. Works closely with engineering, construction, operations personnel, 811 Services team, sales, and product development to ensure database accuracy, maintain data quality, register conduit and support other departments to meet company objectives. Analyzes, manages and resolves issues in a timely manner.

 

Responsibilities

Oversee and maintain accurate and comprehensive files and records for the organization. Classify, index, and catalog records for easy storage and retrieval. This involves understanding the nature of the information, the requirements for its use, and the end-users' needs Regularly audit records for accuracy and compliance with internal and external standards and regulations. Continually review and recommend improvements to records management policies, processes, and systems to increase efficiency and compliance.  Execute clean-up projects and update necessary systems

Expectations 

Communicate and coordinate with relevant functions and parties as needed and Work with outside departments to reconcile data discrepancies Follow standards and procedures when working in the Network Records system Understanding of internal and external databases operations and processes Strong written and oral communications skills

 

Education/Certifications  

 High School Diploma

Experience/Minimum Requirements  

3 + years’ experience working in a GIS or related system 3 + years of digitizing and editing data attribution experience Experience reading construction drawings a plus

Organizational Relationship  

Reports to: Manager of Fiber Engineering

Title(s) of direct reports (if applicable): N/A

Working Conditions: This role falls into our hybrid work model working in the office on Monday through Thursday.  On Fridays, teammates on the hybrid schedule will have the option to work from the office or home.  There is an expectation of collaboration with teammates and stakeholders for moments that matter that could require travel.