Landover, MD, 20785, USA
382 days ago
Records Supervisor
Customer Service
MS Office
Job Descriptions: Brillient is seeking an experienced Records Supervisor to join our team supporting a federal contract in Landover, MD. This is for a proposal effort. JOB DESCRIPTION: Serve as a Records Supervisor for a FDA records management program. This role will: + Manage employees and workloads for document room activities including, but not limited to, scanning, document processing, data entry, and paper and electronic file management; communication; facilities support; training support; and quality control. + Effectively communicate with government user organizations and technical staff and be able to serve as the project alternate to the Project Manager + Develop and maintain SOPs and plan and schedule production and resources to ensure turnaround requirements in a regulatory document and records management effort + Responsible for ensuring that the work performed is at a level of quality, schedule, and cost that is consistent with the expectations of the customer + Train and mentor new employees on present processing procedures of all regulatory submissions. + Process time-sensitive documents with attention to detail and a low rate of error + Create monthly error reports for management review Required Experience: Qualifications: Candidates will have experience with: + Demonstrated abilities in the management of similar records projects for a minimum of 4 years, preferably in a contract environment + Developing and implementing customer support strategies and client customer service + Knowledge of contemporary project management tools and will have a command of the core principles of effective management + General knowledge of life-cycle records management including the use of file plans, records inventories, and records retention schedules + Must have an extensive knowledge of life-cycle Records Management processes including experience developing and implementing file plans, records inventories and records disposition schedules + Formulating, implementing and enforcing work and quality standards such as ISO 9001:2015 across area(s) managed. EDUCATION REQUIREMENT: Bachelor’s degree EXPERIENCE REQUIREMENT: + At least 4 years of progressively more responsible managerial experience in an information and records management environment. Desired Skills: + Communicate complex information well using MS Office + Knowledge of Microsoft Excel Keyword: Records Supervisor From: Brillient
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