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Job Description:

The Records Supervisor oversees the daily operations of the records management team, ensuring the accurate and efficient handling of organizational records. This role involves supervising staff, implementing records management policies, and ensuring compliance with legal and regulatory requirements. This position will be onsite 5 days a week. Not eligible for hybrid or remote at this time.

Essential Job Responsibilities

Supervise and manage the records management team.

Develop and implement records management policies and procedures.

Ensure the accurate and timely processing of records.

Conduct regular audits and assessments of records management practices.

Provide training and support to records management staff.

Collaborate with other departments to improve records management processes.

Qualifications & Requirements

Education: Bachelor's degree in Information Management or related field preferred but candidates with relevant experience also encouraged to apply

Experience: 3-5+ years in records management, with supervisory experience preferred

Skills:

Coaching

Communication

Contact Center Operations

Customer Relationship Management (CRM)

Customer Satisfaction

Detail-Oriented

Document Management

Document Management Systems (DMS)

High Accuracy

Information Management

Inquisitive

Office Administration

Proactive

Problem Resolution

Professional Collaboration

Professional Development Trainings

Self Starter

Supervisory Management

Teamwork
 

Certifications: Relevant certifications in records supervision, such as Certified Records Manager (CRM), Certified Records Analyst (CRA), or Essentials of RIM Certificate are preferred.

Physical Requirements: Ability to work in an office environment and perform tasks that may require sitting, standing, and using office equipment.

Required visits to offsite storage facilities.

Must be able to travel to other offices as needed.

Ability to adapt to changing priorities.

This is an onsite position. Candidates should expect to be in the office daily, Monday - Friday. (No hybrid or remote work)

The Compensation range for this role is 27.00 to 31.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

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Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.