Summary This position is located at MWR Fund Arts & Crafts Schofield Arts & Crafts Center, Schofield Barracks, Hawaii on the Island of Oahu. To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume. Night differential is authorized per Garrison Commander's pay policy. Responsibilities In a patron usage facility, circulates among patrons to assure service is satisfactory, while resolving customer complaints effectively and ensures patrons adhere to safety protocols and guidelines. Provide information and general instructions on the use of equipment, facilities, and machinery. Assist patrons by checking out equipment and providing safety instructions. Demonstrate the use of new equipment and teach related classes. Plan, conduct, publicize, and arrange support for special events, social activities, tournaments, and related functions. Perform other duties as assigned. Requirements Conditions of Employment Qualifications MINIMUM QUALIFICATION CRITERIA: Work experience which involved dealing with the general public. HIGHLY QUALIFICATION CRITERIA: Highly skilled and knowledgeable engraver with experience and expertise in engraving tools and machinery. Proficient in design software, to include Corel Draw X6 (16), Adobe Photoshop elements, with strong vector graphic conversion abilities. Exceptional attention to detail in creating intricate designs on various materials. Excellent customer service skills, capable of managing multiple projects while ensuring high-quality outcomes. *Resume MUST clearly reflect the knowledge and experience listed in criteria above to be considered for this job position. NOTE: Applicants who met highly qualifying / best qualified criteria will be referred to the selecting official for consideration first. To be evaluated as a highly preferred/best qualified candidate, your resume MUST clearly reflect the knowledge and experience listed under the highly qualified/ best qualified criteria above. Education Additional Information Area of Consideration: The Area of Consideration for this vacancy announcement is LOCAL (ISLAND OF OAHU). (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.) Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 PM (HST) by 11/25/2024 in order to process your application in a timely manner. Please note that neglecting to respond to the job-related questions may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government's interest. Incentives and Bonuses Incentives will not be paid. Pay-Band (NF or CY) Allowances and Differentials This is a pay-banded position. Sunday premium pay may be authorized by the Garrison Commander. If authorized, only regular (full-time, part-time, limited tenure and seasonal) employees may be paid Sunday premium pay. When authorized, Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Sunday premium will be paid at the rate of 25% of the basic rate for all hours of non-overtime, when any part of the scheduled tour of duty is performed on Sunday (to a maximum of 8 hours per Sunday). Night differential may be authorized by the Garrison Commander. When authorized, night differential will be paid at the rate of 10% basic rate for hours of non-overtime work performed between 1800-0600. Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf ). Other: This is a Standing Register Announcement, First Cut-off will be: November 04, 2024 Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/ Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Army PAY SETTING Rules/Requirements apply to this vacancy announcement. Refusal of a military spouse to participate in established recruitment procedures for a RFT or RPT position (for example, interview, and so forth) is considered a declination of employment and is a basis for termination of SEP entitlement for the current PCS of the sponsor. Any individual who was required to register with Selective Service and who is not registered or knowingly and willfully did not register before the requirement terminated or became inapplicable to the individual, will not be appointed.