Summary Fort Devens Family and Morale, Welfare and Recreation Division is a comprehensive network of quality support and leisure services that enhances the lives of Soldiers, Civilians, Families, military retirees, and other eligible participants. Their vision is to be the driving force for programs and services that provide the foundation for the Army's home by increasing Soldier and Family resiliency, restoring balance, enhancing recruitment, readiness and retention for Soldiers and Families. Responsibilities In a patron usage facility, circulates among patrons to assure service is satisfactory; receives and resolves customer complaints; provides information and general instructions on the use of equipment, facilities and machinery. Assists patrons in use of the facility by checking out equipment, providing safety instruction, demonstrating new equipment, teaching classes, etc. Plans, conducts, publicizes and arranges support for special events, social activities, tournaments and related functions. Requirements Conditions of Employment Qualifications Qualified candidates will possess the following: Work experience which involved dealing with the general public. PLEASE NOTE: Your resume & application package must reflect the qualifications stated in the announcement and questionnaire to be rated eligible. Education Additional Information This is a Standing Register Job Announcement meaning it is expected to stay announced for at least 30 days and as new applicants apply & management needs to fill the position, applications will be reviewed and sent to management if they meet the minimum qualifications of the position. Initial Cut-off is: 10/22/2024 at 11:59 p.m. EST. Applications received by this cut-off will be considered first and possibly referred to the Hiring Official. Applications received after this cut-off will only be considered if the Hiring Official does not select from the Initial Cut-Off list or if additional vacancies occur. Area of Consideration: The AREA OF CONSIDERATION for this vacancy announcement is U.S. Citizens and Non-U.S. Nationals who have resided in the U.S. or U.S. Territory for three (3) or more continuous years immediately preceding the start of Federal affiliation and reside within the Local Commuting Area (defined as 50-mile radius) of Devens, MA. Spouse Employment Preference (SEP) and Involuntarily Separated Military Preference (ISMP) are included in this area of consideration. Manual Applications: If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than 3:00 p.m. EST by Initial Cut-Off date to receive first consideration but no later than 3:00 p.m. on 01/16/2025 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating. PCS Costs Payment Permanent Change of Station (PCS) costs are NOT authorized, based on a determination that a PCS move is NOT in the Government's interest. Pay-Band (NF) Allowances and Differentials This is a pay-banded position. Night differential and Sunday Premium Pay have NOT been authorized by the Garrison Commander for Non-Bargaining NF positions and will not be paid to any Non-Bargaining NF employees. Incentives and Bonuses Incentives will NOT be paid. Non-Foreign Overseas Allowances A nonforeign area allowance or differential is not granted to employees in payband levels NF-1 and NF-2 since their rates already are based on the prevailing rate. Please check out our Applicant Information Kit: It contains additional information applicants may find useful when applying for our jobs. (To view the kit, click or copy and paste this URL: https://publicfileshare.chra.army.mil/Applicants/NAF%20Applicant%20Information%20Kit.pdf). Other: Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/ Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date. Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.